chucho
Well-Known Member
Hello Julie,Gentlemans said:Hey All! Sorry to be gone so long. It has been wild over here. We sold out of the initial batch and just put a new batch online.
Mephisto - Please email me directly @ info@gentlemansvapes.com - so we can sort it out. We will gladly send you the correct one and store credit for our mistake.
Want to let you guys know that about 5 people from the initial order were given a wrong adapter BUT, replacements were immediately sent. I promise you it is not bullshit - if any of those people are here, I'd love for them to post. This was very few of the people affected. But again if anything does come up - for anyone, please feel free to contact me directly on here or via email.
Thanks for all the really nice comments everyone and support! Cant believe these sold out so fast! Another set of 25 stainless, 25 black have been added to the site here:
http://gentlemansvapes.com/collections/luxury-vapor-pens/products/double-agent-kit
Also a few people have address that the 10$ flat rate shipping is a little nuts if ordering only thread adapters and I agree... so I am adjusting the site very shortly to allow them to ship for $2. For now I lowered all shipping on the site to $6 - which is essentially just the cost of a small flat rate box.
Also one last thing - I know a lot of people have emailed in the last day or two, especially from this site. I just want you to know, we havent ignored them - we're just in the middle of setting up one of those 'live support' / ticket system things on our website - and in the meantime, going through the emails one by one writing detailing responses
thanks again guys. ill be back as soon as possible with more updates. thanks again everyone for the really positive response!
-Julie
Gentlemans Brand
I sent you a mail about a week ago with more or less the same issue cause an international shipping was 20 dolar for two adapters that were only 5 dolar each. But i had no response. Now i tryed to see if it was fix but i can not make my purchaise cause some thing has changed and when i try to checkout it gets me to a google page
Can you tell me how much would be international shipping and where i can find the chat in your page?
Thank you for your time.