I see he still puts those shit ass labels on there too.
BTW, have you ever browsed this guys webpage? Dude seems like a grade A dick.
Check out some of the stuff from this FAQ page:
http://roosterapparatus.com/faq/
Q. Can I get custom fabrication?
A. Sculpture, worked sections and other non-functional external decoration are frowned upon.
Apparatus with non-functional decoration is extremely rare and not available for less than a thousand dollars.
Q. Can my friend who blows glass decorate the piece in the aftermarket?
A. This is very risky and not recommended. The first bonehead who tried broke the piece.
Q. Can I get a splash guard?
A. No. If you don’t like water in your mouth, choose a chimney shape
Q. I have a fritted disc that has a growing crack through the center from every day usage. If you could email me so I can show you some pictures of the disc and get some answers and help. Thanks Dave! Jason.heinzmann@gmail.com
- dave on January 9, 2013 at 7:17 am said:
Never heard that before. There is no rationale for such a thing happening unless you are dropping stuff on it, or cleaning it with boiling water, both of which are negligence on your part.
There is a possibility that the disc was broken (by rookie worker) to start with. Send a pic of the damage and piece to glassguy@spiritone.com. If it’s a rookie piece, I can accept it was broken to begin with and replace it. If it was made by someone who’s got experience, I’m attributing it to negligence on your part.
Pieces that are broken to begin with don’t work right to begin with, they usually come right back through the retailer. Your story falls on the doubtful side thus far
And then my favorite:
Contact:
Use the comment area below and your comment will be sent to me as an email. Make sure you include an email for yourself. I will reply as quickly as I can, but it could take several days.
I will assume any “comments” on this page are direct messages to me.
If you want to make a good impression, be polite and get to the point quickly.
If you want to make a bad impression, display a large ego, use bad language, or expound on how much high-end glass you already own. We bust ass to get product out the door, please don’t distract us from that task with information we do not need or care to know. It is also unwise to refer to ground joints as “glass-on-glass” or to refer to a 19 joint as an 18 joint.