HMCS.AVENGER
Member
I don't really care that they took my money over 6 months ago, but it pisses me off that they keep on repeating their excuses for what seems like poor planning
Ascent Vaporizer - The Ordering, Shipping, & Other Nonsense thread
- Thread starter nigel
- Start date
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Shrike
Flower Potted, Maxed, & Rio'd.
"They" didn't take your money 6 months ago, Avenger. They only started taking money 2 weeks ago.
That was whatever Vape store you "pre-bought" from.
Did DV fuck up a bit...sure (who hasn't)
Did they make some assumptions they shouldn't have...sure (bet most of us have done that, too)
Are they probably feeling worse than all of us...yeah. They're the ones not being able to sell any of
what is probably the most anticipated portable in years. I'm sure there are literally thousands just
waiting to throw their money at them!
So the choices are:
Wait with patience
Wait with anger
Don't wait and "show them" by never buying an Ascent
Don't wait & buy it at some future date after it has been proven to be a great portable.
Thank God for choices...!
That was whatever Vape store you "pre-bought" from.
Did DV fuck up a bit...sure (who hasn't)
Did they make some assumptions they shouldn't have...sure (bet most of us have done that, too)
Are they probably feeling worse than all of us...yeah. They're the ones not being able to sell any of
what is probably the most anticipated portable in years. I'm sure there are literally thousands just
waiting to throw their money at them!
So the choices are:
Wait with patience
Wait with anger
Don't wait and "show them" by never buying an Ascent
Don't wait & buy it at some future date after it has been proven to be a great portable.
Thank God for choices...!
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mmenzie
My friends call me "Menz"
i understand his third point.... DV is not a rookie company. they built and released the original DV so the Ascent is there second trip to the plate. Ascential's point (if i read it correctly) was did DV have this much trouble building and shipping the original DV? did they have this same issues with "customs" with the original DV?? if not.... then why this time??
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Shrike
Flower Potted, Maxed, & Rio'd.
Gotcha, nmenzie
I'm not sure DV could actually answer the question of why Customs this time. It's the same Company, but new product. And Customs probably acts either randomly on items or with its own agenda, according to who is calling the shots at each of their facilities or by orders from those higher up in the food chain of the Gov't.
Though, if DV or their facilitators in China botched the paperwork, then that would account for the hold-up Stateside.
As to the first question...yeah, it would be interesting to find out from them how different their experience was building and shopping the Ascent as compared to their earlier Vape. They could tell us if they want, but it is their Business, so it may not be any of our business.
I'm not sure DV could actually answer the question of why Customs this time. It's the same Company, but new product. And Customs probably acts either randomly on items or with its own agenda, according to who is calling the shots at each of their facilities or by orders from those higher up in the food chain of the Gov't.
Though, if DV or their facilitators in China botched the paperwork, then that would account for the hold-up Stateside.
As to the first question...yeah, it would be interesting to find out from them how different their experience was building and shopping the Ascent as compared to their earlier Vape. They could tell us if they want, but it is their Business, so it may not be any of our business.
novicevape
New Member
I have been following the Ascent threads for the past 6 months. Here's some speculation that might appease some of you:
1) How long will it take to clear customs? - Google research tells me anywhere between 2-8 weeks.
2) Why did this happen in the first place? Didnt they have the experience of their first vaporizer launch? - They are using a different set of manufacturers/suppliers this time around --- in short, a different supply chain which probably explains the delay partly. And with the beta units, DV identified critical issues that needed to be fixed before releasing it.
The email did mention that the Ascent is moving through the stages. So that gives me hope that it won't be too long before we get the units.
1) How long will it take to clear customs? - Google research tells me anywhere between 2-8 weeks.
2) Why did this happen in the first place? Didnt they have the experience of their first vaporizer launch? - They are using a different set of manufacturers/suppliers this time around --- in short, a different supply chain which probably explains the delay partly. And with the beta units, DV identified critical issues that needed to be fixed before releasing it.
The email did mention that the Ascent is moving through the stages. So that gives me hope that it won't be too long before we get the units.
thesoloman
Well-Known Member
whhawhaawhahaaa i want my ascent! its been too long!
sam reynolds
because "Samantha" is a mouthful.
What's an Ascent?
thesoloman
Well-Known Member
or the nevercent, maybe nocent
0% Percent
Should we start a new Haiku thread? Winner can get lwien's imaginary gift certificate
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lwien
Well-Known Member
Definitely NOT innocent.
Ya know, I just changed my fucking mind. If I ever do get the damn thing, I'm gonna keep it, just for spite.
sam reynolds
because "Samantha" is a mouthful.
Frame it. And post pics.Definitely NOT innocent.
Ya know, I just changed my fucking mind. If I ever do get the damn thing, I'm gonna keep it, just for spite.
How about the neverscent!
As in: I paid for it but davinci neverscent it!!! Lol
As in: I paid for it but davinci neverscent it!!! Lol
lwien
Well-Known Member
Ya know, running a contest and then reneging on one of the winners by not, either giving them the prize that they said they were going to give, and worse, not even communicating to the winner that either the prize will never be forthcoming or that it is delayed, or anything just kinda boggles my mind, and believe me, I'd be saying this just as strong if the winner was someone else rather than me. I've just never seen a company do this.
Do they actually think that if they just ignore me, I'll go away? What would ever give them the impression that I would do that?
I'm one of the most tenacious assholes on the planet. 
grokit
well-worn member
If this thing ever happens it will be everything the pax wanted to be but couldn't.
For now it can fuck off and die
, but hopefully I will love it when it arrives
In the meantime, I'm really enjoying the glass vapor bat in my signature, so much in fact that I just pulled the trigger on the brass sherlock with a purple/blue patina and a jujube bowl that was in my vg shopping cart. I have a shitload of bics so these are perfect. Yeah yeah flint dust whatever, I just let it burn for a second if I don't have my hempwick handy. Where's the vg thread anyways
The sherlock will be the party bowl so I can keep the ascent personal. If it ever happens!
Either way I am done with portables for a bit
And don't get me started on the pen vapes, they're the only thing more frustrating than this!
for flowers anyways...
There I feel better now
For now it can fuck off and die
, but hopefully I will love it when it arrivesIn the meantime, I'm really enjoying the glass vapor bat in my signature, so much in fact that I just pulled the trigger on the brass sherlock with a purple/blue patina and a jujube bowl that was in my vg shopping cart. I have a shitload of bics so these are perfect. Yeah yeah flint dust whatever, I just let it burn for a second if I don't have my hempwick handy. Where's the vg thread anyways
The sherlock will be the party bowl so I can keep the ascent personal. If it ever happens!
Either way I am done with portables for a bit
And don't get me started on the pen vapes, they're the only thing more frustrating than this!
for flowers anyways...There I feel better now
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You know what 2 words I hate more than any others in the English language?????
Awaiting fulfillment!!!!!!
Awaiting fulfillment!!!!!!
Skulduggery
Member
For my 1st post I want to take it one step further.... Davinci presents the new ABSCENT, all promise but not delivered. (Abscent intentionally misspelled)
I would think that DaVinci has a legal obligation to make good on your win. Assemble all communications. A preliminary letter from your attorney might give it the kick-start it needs towards resolution. Admittedly, the principle of the matter far outweighs the value of the prize. Left unresolved by DaVinci further serves to devalue the DaVinci name, already in doubt by many. In a vaped state I'd probably say fuck it. But once I come down, the scales of justice on my other shoulder would be hitting me over the head with a judges mallet.Ya know, running a contest and then reneging on one of the winners by not, either giving them the prize that they said they were going to give, and worse, not even communicating to the winner that either the prize will never be forthcoming or that it is delayed, or anything just kinda boggles my mind, and believe me, I'd be saying this just as strong if the winner was someone else rather than me. I've just never seen a company do this.
Do they actually think that if they just ignore me, I'll go away? What would ever give them the impression that I would do that?
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lwien
Well-Known Member
I hear ya loud and clear Snappo, but the flip side of doing what you said above is that I really shouldn't have to resort to those measures.
In my opinion, and realizing full well that there are some here who would disagree with me, I think that DV's lack of meeting their commitments along with the their lack of communication regarding those commitments be it the start of that Haiku contest, the prizes (or prize) not awarded or the issues arising from the Ascent launch itself is totally atrocious.
What makes it even more maddening is that I know that DV reads these threads but yet, they pick and choose what they will respond to and what they won't respond to.
As an example, at the very beginning of all this, they announced a Haiku contest that would start at a very specific time. When that date passed without the contest beginning, I mentioned it. No answer, but yet, there were answers to those posts that asked specific questions about the vaporizer itself. At the beginning of the contest, they stated very specifically, when the winners would be announced. The exact same thing happened. Days went by past the date that they committed to, and while I questioned them as to what was happening, again, my questions went unanswered, and yet those posts before I asked and after I asked, that referred to questions about the vape itself, were answered. They chose not to respond to anything regarding their broken commitments when it came to that fracking contest.
Then came the Assent launch, and the EXACT same thing happened. Shouldn't have been a surprise. Seems to be the DV MO. Various commitments made, all broken, with no communication as to why and what was going on..............until MUCH, MUCH later. In fact, we heard more from 3rd party sources than DV themselves.
And now, here I am complaining about this damn gift certificate and again, they have failed to respond, yet have responded to launch questions, and even those are wayyyyy tooo late.
So no. No attorney from me. It's now the principle of this thing. I'm pissed. No company should do this to their customers or perspective customers, regardless how good the product "may" be. So from my perspective, they have created a mud puddle that I have no problem dragging them through, and offering a fracking t-shirt to those that have waited as long as they have, imho, is a slap in the face.
They shouldn't just come on here and say they're sorry. They should come on here and say that the way that they have handled this situation is totally fucked up, and that whatever patience that some have had here is not really deserved at all and some type of monetary discount should apply to all that pre-payed.
For me........I don't want that 100 dollar gift certificate anymore. I want a brand new free fracking Ascent. Consider it interest. And ya know what? I don't even need a portable being that I just vape at home, so if they honored this request, I would either run a contest here myself, or gift it to one of my sons.
So..............no attorney from me. But, I am not going to go away. And that commitment will not be broken.
Hello DV.
You hearin' me?
In my opinion, and realizing full well that there are some here who would disagree with me, I think that DV's lack of meeting their commitments along with the their lack of communication regarding those commitments be it the start of that Haiku contest, the prizes (or prize) not awarded or the issues arising from the Ascent launch itself is totally atrocious.
What makes it even more maddening is that I know that DV reads these threads but yet, they pick and choose what they will respond to and what they won't respond to.
As an example, at the very beginning of all this, they announced a Haiku contest that would start at a very specific time. When that date passed without the contest beginning, I mentioned it. No answer, but yet, there were answers to those posts that asked specific questions about the vaporizer itself. At the beginning of the contest, they stated very specifically, when the winners would be announced. The exact same thing happened. Days went by past the date that they committed to, and while I questioned them as to what was happening, again, my questions went unanswered, and yet those posts before I asked and after I asked, that referred to questions about the vape itself, were answered. They chose not to respond to anything regarding their broken commitments when it came to that fracking contest.
Then came the Assent launch, and the EXACT same thing happened. Shouldn't have been a surprise. Seems to be the DV MO. Various commitments made, all broken, with no communication as to why and what was going on..............until MUCH, MUCH later. In fact, we heard more from 3rd party sources than DV themselves.
And now, here I am complaining about this damn gift certificate and again, they have failed to respond, yet have responded to launch questions, and even those are wayyyyy tooo late.
So no. No attorney from me. It's now the principle of this thing. I'm pissed. No company should do this to their customers or perspective customers, regardless how good the product "may" be. So from my perspective, they have created a mud puddle that I have no problem dragging them through, and offering a fracking t-shirt to those that have waited as long as they have, imho, is a slap in the face.
They shouldn't just come on here and say they're sorry. They should come on here and say that the way that they have handled this situation is totally fucked up, and that whatever patience that some have had here is not really deserved at all and some type of monetary discount should apply to all that pre-payed.
For me........I don't want that 100 dollar gift certificate anymore. I want a brand new free fracking Ascent. Consider it interest. And ya know what? I don't even need a portable being that I just vape at home, so if they honored this request, I would either run a contest here myself, or gift it to one of my sons.
So..............no attorney from me. But, I am not going to go away. And that commitment will not be broken.
Hello DV.
You hearin' me?
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sam reynolds
because "Samantha" is a mouthful.
I hear you loud and clear lwein
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