Anvil Ordering & Shipping

[beluga808]

A few days ago I asked LCV if there's an update on the delivery dates for the Anvil. I just received an answer:

Dear customer hello,

Thank you for contacting us, this NOT automatic email sent by a human being confirms the good reception of your email.

Thank you for your patience.
Your questions may be answered below.

We come back to you following your e-mail to inform you of a delay in the restocking of this product and we apologize.

We are waiting for our restocking next week and we will take care of your shipment.

For any questions following this information of delay of which we are sorry, we remain of course at your disposal by return e-mail and wish you a beautiful day.

LCV

 

[Zuhdj]

A few days ago I asked LCV if there's an update on the delivery dates for the Anvil. I just received an answer:

Does this mean user editions are coming in a week or 2???

 

[CaptnNFT]

A few days ago I asked LCV if there's an update on the delivery dates for the Anvil. I just received an answer:

I also pre-ordered from them. Just received a update email from vestratto themselve where they state that they didn't accept any pre orders yet from any retailers, so I doubt we're getting them from LCV soon. After I ordered I only heard bad stuff about the company and looking at what they wrote you I doubt their honesty a bit since they are saying they're getting it by next week...

 

[beluga808]

I also pre-ordered from them. Just received a update email from vestratto themselve where they state that they didn't accept any pre orders yet from any retailers, so I doubt we're getting them from LCV soon. After I ordered I only heard bad stuff about the company and looking at what they wrote you I doubt their honesty a bit since they are saying they're getting it by next week...

yes, I doubt it as well. Especially because they are saying they are "restocking". I guess there has never been an Anvil stock yet. The email is also written in a way that it fits most what's customers could be asking. I just hope that we are receiving the Anvils anytime soon. I didn't do any research but recalled I've seen LCV mentioned here and there... I thought they are reliable

 

[Tji89]

Also pre-ordered from LCV. It'll probably be OK guys, just have to wait a while more..

 

[Spleeeno]

yes, I doubt it as well. Especially because they are saying they are "restocking". I guess there has never been an Anvil stock yet.

as mentioned a few pages earlier, its only been on pre-sale and their shop just doesnt have a proper "new item, only preorder" state I guess.

 

[Abysmal Vapor]

It was me who linked to LCV Anvil sale . It has a message that this is pre-order or at least it did when i posted it back then.
I have had only one experience and while i wasnt happy with my order (defect Divine Tribe Herb Atty and Black leaf J-hook with a glass defect) they refunded my whole order without any question . So their CS is very good . In case some of you is tired of waiting too much, i am sure they will refund you right away, if you ask,even if they say clearly,there is no compensation if it is delayed.
Reserve your Anvil and place a pre-order at the end of December, it should be in stock by the end of January. We cannot announce a more precise date of availability. By ordering this product in pre-order you agree to be patient. No financial or commercial compensation can be made if the product was delayed on its availability in January 2022.
""""Précommandes uniquement. Disponibilité fin janvier environ.""""

 

[Duba]

yes, I doubt it as well

This email seems to be a semi-automatic one that doesn't correspond to reality (restocking ? delay ?) while Vestratto itself says that they haven't validated any pre-sale from any partner (which seemed surprising to me considering the launch we've seen).
In their defense, LCV warns on their pre-order page that it will be necessary to be patient (speaking of February) because no precise date is given. I know this shop, their CS is reliable.
If I understood correctly what i read here, the 1st step of Vestratto is to honor its commitments to the founder owners and only after the sale to the world. Patience will pay off!

 

[beluga808]

I think we can all agree that we knew that we have to wait and the fact that it's a pre sale and so on.... It's just their obviously generic email answer that I found weird, especially because they are saying its not automatic.

 

[Tji89]

It was me who linked to LCV Anvil sale . It has a message that this is pre-order or at least it did when i posted it back then.
I have had only one experience and while i wasnt happy with my order (defect Divine Tribe Herb Atty and Black leaf J-hook with a glass defect) they refunded my whole order without any question . So their CS is very good . In case some of you is tired of waiting too much, i am sure they will refund you right away, if you ask.

"
" Reserve your Anvil and place a pre-order at the end of December, it should be in stock by the end of January. We cannot announce a more precise date of availability. By ordering this product in pre-order you agree to be patient. No financial or commercial compensation can be made if the product was delayed on its availability in January 2022."

This is on their webpage. I'm not sure if they're allowed to withhold the money. Atleast that's not allowed where I live.

​

 

[Abysmal Vapor]

"
" Reserve your Anvil and place a pre-order at the end of December, it should be in stock by the end of January. We cannot announce a more precise date of availability. By ordering this product in pre-order you agree to be patient. No financial or commercial compensation can be made if the product was delayed on its availability in January 2022."

This is on their webpage. I'm not sure if they're allowed to withhold the money. Atleast that's not allowed where I live.

​

If you want a refund , just e-mail them. I am pretty sure they will refund you if a large delay is at hand. Share your concernes ,that manufaturer has mentioned ,they have no presale orders validated for any re-tailer.

 

[nitro]

yes, I doubt it as well. Especially because they are saying they are "restocking". I guess there has never been an Anvil stock yet. The email is also written in a way that it fits most what's customers could be asking. I just hope that we are receiving the Anvils anytime soon. I didn't do any research but recalled I've seen LCV mentioned here and there... I thought they are reliable

I also pre ordered via LCV and my experience with them was only positive in the past. I've ordered an MVS there and it was delivered in a couple of days.

We just need to be patient now (not my strong suit)

 

[dman28]

I am looking forward to ordering once it becomes available. He is working through a number of initial logistic/manufacturing issues and fine tuning upgrades. Damn hard in todays world wide logistical nightmare! Patience everyone.

 

[chlorophyll_man]

LCV (aka Jah Vaporizer) were the site listing the Storz & Bickel Skinny for sale when it was just a marketing concept so, yeah, they probably a bit ahead of themselves on the Anvil too.

 

[jbm]

I am looking forward to ordering once it becomes available. He is working through a number of initial logistic/manufacturing issues and fine tuning upgrades. Damn hard in todays world wide logistical nightmare! Patience everyone.

I’m more than willing to be patient, but there needs to be more clarity and transparency coming from this company. I asked a question about the waitlist two days ago which has not even been acknowledged, let alone answered. Yours is the first account I’ve heard of his having issues with getting the upgrade out to the Founders members, which we should be hearing from Vestratto, not you. Last I heard their objective right now was getting the free upgrades shipped, but aren’t people starting to get upgrades already? It’s an incredibly generous gesture, but more and more it seems like it wasn’t well thought out, seeing as how the entire effort of the company seems to be getting Founders members replacements for what appear to be their non-broken Anvils. I have no idea when this thing is coming out of what is essentially a private beta, where I am going to be able to find it, what features it has or don’t have. For that matter, why is this thread not in upcoming and unreleased, seeing as how you can’t even pre-order it?

 

[dman28]

I’m more than willing to be patient, but there needs to be more clarity and transparency coming from this company. I asked a question about the waitlist two days ago which has not even been acknowledged, let alone answered. Yours is the first account I’ve heard of his having issues with getting the upgrade out to the Founders members, which we should be hearing from Vestratto, not you. Last I heard their objective right now was getting the free upgrades shipped, but aren’t people starting to get upgrades already? It’s an incredibly generous gesture, but more and more it seems like it wasn’t well thought out, seeing as how the entire effort of the company seems to be getting Founders members replacements for what appear to be their non-broken Anvils. I have no idea when this thing is coming out of what is essentially a private beta, where I am going to be able to find it, what features it has or don’t have.For that matter, why is this thread not in upcoming and unreleased, seeing as how you can’t even pre-order it?

I respect your opinion and acknowledge my frustration as well. I am on their email list and received an update last evening regarding what was transpiring with delivery times, etc... Believe he is being straight forward regarding it. Time will tell for sure mate!

 

[Abysmal Vapor]

I’m more than willing to be patient, but there needs to be more clarity and transparency coming from this company. I asked a question about the waitlist two days ago which has not even been acknowledged, let alone answered.

Well considering two days ago it was Friday/Saturday and that maybe they dont work weekends,i wouldnt be so frustrated about. They must be really busy with their operation,but i agree it would be good ,if people get updates in the thread or via e-mail on regular basis.

 

[jbm]

I respect your opinion and acknowledge my frustration as well. I am on their email list and received an update last evening regarding what was transpiring with delivery times, etc... Believe he is being straight forward regarding it. Time will tell for sure mate!

Yes, I just now saw that email myself. That does answer a lot of my questions, though some of this befuddles me: there are no sales until 2 more rounds of upgrades are completed. No date for this is even estimated. But he hopes to start selling accessories in mid February. So spare parts and accessories will be available for a vape you can’t even buy yet. That seems… weird.

Well considering two days ago it was Friday/Saturday and that maybe they dont work weekends,i wouldnt be so frustrated about. They must be really busy with their operation,but i agree it would be good ,if people get updates in the thread or via e-mail.

I don’t want to derail here, but I was responding to a post from Whiff that he had just made. And my experience with them has been that they are extremely vague responding to any question regarding when it will become more generally lavailable.

 

[ch3r6nz9n]

hi, i signed up to ask about pre-ordering from that french site la central vapêæůau, but i think i got an answer in the meantime from the horses mouth.. that theyre selling unauthorised pre-orders no? either way, ima hold off even though im keen as fuck.
aye, greets from aus, your forum been a source of troof 4 a bit thee noo, granted youve a few trainspotting gatekeeper nerds but predominantly informative


you cannae win em all no?

 

[Pepeluis33]

hi, i signed up to ask about pre-ordering from that french site la central vapêæůau, but i think i got an answer in the meantime from the horses mouth.. that theyre selling unauthorised pre-orders no? either way, ima hold off even though im keen as fuck.
aye, greets from aus, your forum been a source of troof 4 a bit thee noo, granted youve a few trainspotting gatekeeper nerds but predominantly informative


you cannae win em all no?

LCV confirmed to me they have a batch assigned (however I asked here and didn't get any confirmation by Vestratto), the only thing is they don't really know when will receive it. Fingers crossed, can't wait for it! (well, actually I prefer to wait until all these improvements of the User Edition are ready, specially for native use, don't want a beta device).

 

[mephisto]

Maybe the last page should be in a new thread called LCV shipping policies. Zero Vestratto information with massive shipping speculation....

 

[Sweet-vapour-69420]

Another LCV pre orderer chiming in.

Man, imagine if these guys are taking our money based on pure speculation, having never contacted @Vestratto regarding stock provisions

I’ve got the same “one size fits all” email regarding stock, doesn’t exactly inspire confidence.

I can wait as long as need may be, but I cannot deal with such a noted lack of clarity from all involved parties (if they even are involved, which is up in the air right now)

 

[stonedmallone]

I just can't wait to be able to order one of these bad boys.

 

[Whiff]

I’m more than willing to be patient, but there needs to be more clarity and transparency coming from this company. I asked a question about the waitlist two days ago which has not even been acknowledged, let alone answered. Yours is the first account I’ve heard of his having issues with getting the upgrade out to the Founders members, which we should be hearing from Vestratto, not you. Last I heard their objective right now was getting the free upgrades shipped, but aren’t people starting to get upgrades already? It’s an incredibly generous gesture, but more and more it seems like it wasn’t well thought out, seeing as how the entire effort of the company seems to be getting Founders members replacements for what appear to be their non-broken Anvils. I have no idea when this thing is coming out of what is essentially a private beta, where I am going to be able to find it, what features it has or don’t have. For that matter, why is this thread not in upcoming and unreleased, seeing as how you can’t even pre-order it?

Hey brother i thought i answered your question about the waiting list? There is the mailchimp on vestrattos ig and you can also sign up on the Vestratto website. The upgrades some people have received were probably the beta helix chambers which were made months ago before the 1st production batch of Anvils were even made as well as the new tubes which are being done from another machine shop (thus why there were some issues with them). As for people receiving a new unit for the non broken Anvils, they may be functional but they arent up to Vestrattos standards and John wants to tighten up production before he releases more into the wild for customers to complain about lol we all know people love to complain! John has no idea of a for sure release date and does not want to tell you guys 2 weeks and then go back on his words just to upset the masses, what a lot of people fail to realize is it is easy when a new company is only making 1-3 units and parts for the beta testers is easy but when you ramp up for that 1st production run there are going to be a lot of issues that come up that didnt before. I have been the mail tester for the last 3 years and after 3 years and my me giving the green light John made 5 beta units to let loose and when those other 5 people gave great reviews John made a few last tweaks and then started production for the pre orders and of course some issues came up, this is why he hasnt given a set release date. I can assure you things have been thought out, Vestratto has found a machine shop to help meet the demand which will leave Johns machine open for more accessories and such...he hopes to try and release things at the same time if possible. Everyone seems to want everything right now and he isnt set up for that just yet.

I did get word the other day that Full production of the core unit is weeks away so we are getting close guys! We thank you for your patience and John being a one man band is doing everything he can to try to get the units up to his standards and out to all of you who have been patiently waiting!!! I will try to speak more with John and relay info for him as his main priority is working 10-12hrs a day trying to pump these things out so time away from the machine will just delay things further.

 

[Abysmal Vapor]

I did get word the other day that Full production of the core unit is weeks away so we are getting close guys! We thank you for your patience and John being a one man band is doing everything he can to try to get the units up to his standards and out to all of you who have been patiently waiting!!! I will try to speak more with John and relay info for him as his main priority is working 10-12hrs a day trying to pump these things out so time away from the machine will just delay things further.

I think we should definetly cut some slack to the the maker, like we do with other artisan vape makers on board, with people hanging for two years in the waitlist without complaining. Maybe that rub off with the Dynavap brand made people think like there is some large manufacturer behind the Anvil,but it is not the case.
I personally would love to own an Anvil too some day,but for now money is a problem and also would like to see the Final version,before i commit to owning one,so i am quite loaded with patience... If you have money burning in your pocket there are plenty of awesome vapes readily available to purchase. Complaining and speculation wont speed the process neither make 1000s of Anvils magically appear... just saying.