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  1. Troi

    Discontinued VapeXhale Cloud EVO

    The rattle is lightly just the Mesh grill the top of the unit being a little smaller on our tolerance everything else inside the unit is locked in a solid state.
  2. Troi

    Discontinued VapeXhale Cloud EVO

    VapeXhale Support offers 24 hour guaranteed response times between Monday and Friday. Our support team is not in office on Saturday's or Sundays. Altho they do sometimes work weekends, they are not held to it.
  3. Troi

    Discontinued VapeXhale Cloud EVO

    FC! The VapeXNail is now available in the aces sores area. We do expect this first inventory to sell out tonight.
  4. Troi

    Discontinued VapeXhale Cloud EVO

    The body of the original OG cloud was cheaper. In fact Zytel costs us nearly 4x as much as the aluminum. Zytel was not chosen because it is cheap or easy to work with. In fact it requires a senior injection molding technician to have it pour the way it comes out now. We chose Zytel because...
  5. Troi

    Discontinued VapeXhale Cloud EVO

    Just so were all on the same page, if you have information for VapeXhale, specifically if you want it to certainly get to the engineering team. Submit information at http://support.vapexhale.com <--- These threads can get 20-60 posts a day, posting out items here is fine to share with FC...
  6. Troi

    The Cloud EVO Anticipation Thread

    Just want to add to SM55's post. We have all hands on deck today working on issues with International units. If you received an International Unit and experiencing anything out of the ordinary. Please open a support ticket. (Be sure to include Serial #) Our support team is gathering data...
  7. Troi

    Discontinued VapeXhale Cloud EVO

    Just wanted to let you know we had some issues with units selling out quickly, As we enter things into our commerce software in batches, our out of stock typically doesn't last more then 30 minutes. We are back in stock and have increased the batch size so this nuisance doesn't keep happening!
  8. Troi

    Discontinued VapeXhale Cloud EVO

    Indeed, that is crumble being utilized in our new all glass concentrate attachment ;)
  9. Troi

    Discontinued VapeXhale Cloud EVO

    I am sure SM55 will proceed to make a comment about our experience this weekend, ASAP but as acting trade show Director I figured I would provide you guys mine First the facts, of the 16 hours at this trade-show we were down a total of 8 hours (2 hours the 1st day, 5 hours the 2nd day) On the...
  10. Troi

    Discontinued VapeXhale Cloud EVO

    ELB's are included with cloud Packages. We do ship to Canada!
  11. Troi

    Discontinued VapeXhale Cloud EVO

    We will make sure International Customers receive the same option on the Swagger Barrel Introductory price, for sure!
  12. Troi

    Discontinued VapeXhale Cloud EVO

    Pic's to come soon on the website! The Swagger Barrel is our new entry Level Hydratube. From now till the end of the LA CUP we are running an introductory EVO PKG special @ $499.99! After the special it will be $549.99.
  13. Troi

    Discontinued VapeXhale Cloud EVO

    Thanks for noticing, were doing our best to keep the few EVO warranty services out there turned around the same day!
  14. Troi

    Discontinued VapeXhale Cloud EVO

    VapeXhale is very excited to make it into the Denver Post's Cannabis section! http://www.thecannabist.co/2014/01/22/internet-loves-vapexhale-cloud-evo-review/3049/
  15. Troi

    The Cloud EVO Anticipation Thread

    It's possible on a normal day for FedEx to get packages from Clark Summit to Philadelphia but with the storm it will probably take 2-3 days. The bright side is you living in Philly mean's it will get to you as fast it possibly can. Look forward to your review in the Cloud EVO thread!
  16. Troi

    Discontinued VapeXhale Cloud EVO

    Thanks for your review and support. I'm glad your no longer a lurker!
  17. Troi

    Discontinued VapeXhale Cloud EVO

    A lot of tools will work, but thought I'd share. For trade shows we prefer the Skillet-tools "honey-bun" model! On that same note, wanted to remind everyone VapeXhale will be competing for Best Booth, Best Glass, and Best Product at the San Bernardino High Times Medical Cannabis Cup on...
  18. Troi

    Discontinued VapeXhale Cloud EVO

    What a crazy week! I just wanted to thank everyone for your patience this week with the East Coast Team. With the amount of units built and shipped we set several production and fulfillment records this week. For anyone that feels like they slipped through the cracks, please don't hesitate...
  19. Troi

    The Cloud EVO Anticipation Thread

    OK Guys, we worked so Hard we didn't realize how low we were on Outer-shell singe cloud packaging. The good thing is we have a executive account with Uline, and they are delivering to our Facility plenty of new outer shell packaging materials first thing tomorrow morning. The good news is...
  20. Troi

    The Cloud EVO Anticipation Thread

    Pre Orders are not being shipped out before IGG. We did contact a few Pre-orders to begin collecting Credit card information but there units will not ship until all 110 V IGG orders ship. We are working hard, still fulfilling IGG, stay tuned and when in doubt submit a support ticket.
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