Glad you got your Pre-order in! I just wanted to remind everyone, that tomorrow the 50$ discount ends. At 12:01 AM EST 11/5 we will switching the prices to full retail. Remember we do not charge your card until the Pre-order ships.
Being the business that we are in, we do everything by the books. So we are required to declare the value of any shipment for the actual value the customer paid. Anything else would be illegal to our knowledge Unless someone can show me where it is legal to fudge value of your shipments ...
VapeXhale lost a lot of money because of the post office. When USPS said "product delivered" when we asked for signature required, and a customer called and said they never received their cloud. We had little recourse. With FeDex this will not happen, and FeDex will stand behind their...
As a courtesy to FC. I just wanted to let everyone on here know that the the 50$ discount on preordaining will end on November 5th. After that point you will still be able to pre-order but everything will be at full Retail price.
The pre-order will still be through celery until we are at a...
Darkrom, I totally understand your frustration. I do want to add a little bit of insight, that I hope will make you feel a bit better.
First and foremost, when the IGG campaign ended the VXL team wanted to meet the October Launch date more then anything. One thing that I think everyone...
The Philly team is all here in office early. We have parts coming in and a ton of work ahead of us for today. I can't give any details but were predicting the near future to be a very good time to be a Vaporist! But I can assure you that everyone on our side is utilizing every non-sleeping...
This would be best submitted to our support center. support.vapexhale.com
Edit -- It is not specifically Paypal payments but "Stripe" payments that need to contact support. Sorry for the confusion.
Happy Friday Everyone. The Philly team plans to work through the weekend so that we can expedite the Beta process and launch to full production as quickly as possible.
Since it hasn't been shared here yet enjoy:
http://instagram.com/p/eyRpM3FS5p/
Our Glassblowers do not include the hydra-feet with the tubes anymore. Hydra feet are an additional accessory we are working out pricing with a few glassblowers so we can offer this accessory at the lowest cost possible.
Hello!
Yes the 550 Does include everything. Cloud, Hydratube, ELB's, Manual. it does not offer shipping but we are working with the big 3 carriers to negotiate more economy options for our customers if desired.
We are still fine tuning but lets put it this way I can say with great confidence that after 3 minutes just about any temperature range is reached with the new PHS. The tuning of the heat-up time is the last step in fine-tuning the algorithm.
We have already switched to higher grade material then polycarbonate We will announce the new material name once we get closer to launch. But the new material has almost double the heat resistance then polycarbonate . Also the material would need to be hotter then 600 F to begin of-gassing...
No Problem :)~ It's possible you got a response and it its stuck in your spam filter. We use Desk.com so responses are viewed as server generated emails. Many web-clients and some software clients flag that as spam.
If you don't see anything in your spam go ahead and submit another ticket...
I was doing an end of Day Sanity Check. I do not see an opened or unanswered case in our system, if you submitted a ticket please resubmit it. support.vapexhale.com
Patient Pending, or Patented has little to do with ones ability to litigate on the issue. Depending on the situation the party holding the patent pending can push for it to go through if someone decides to enter litigation against that party. We have had to defend our patent's several times...