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I'm far from a "hater", and am an early pre-orderer still patiently awaiting a Zion (18+ months now). That said, some of the above criticisms of the PR and Customer Service tone are, I believe, meant in the spirit of assisting your efforts, not hating. I do have a bias to admit - I'm a customer...

Yep been about a year now since I pre-ordered. Still hanging tight, though the lack of updates and reports of poor customer service really are a bummer. This thread had such a positive vibe early on and now it is bit of a downer. My main motivation at this point is to keep the project funded...

"he says that they're definitely still committed to completing the Zion project and getting that off the ground properly once the Milaana heat dies down a little. " So how about the impatient Zion pre-orders stop ordering Milaanas as a stopgap measure??? I can't believe there is a ton of...

I'm hanging in there, if I haven't needed that money over the past year, I probably don't really need it now. I figure I will just take the pre-order price, add my annual salary for the time I have put into waiting, and call it the most expensive vape in my collection.

Hey there, I've had a Pax 2 for a couple weeks now and am mostly enjoying it. The form factor is great, it heats up quickly, and really is a step up from the other portables I have used. I would like to improve the following though, and would love any ideas: 1) It is hard to load. I see that...

More spaghetti western soundtracks in vaping videos, please!

Apologies if I missed it, but I have searched and still can't find: What does TOD stand for? It's the little minimalist 2 battery Zion model, right? but why TOD?

Been on the fence about buying a FF, would love to have an ETA on the 2! Hopefully some of the reliability/repair issues have been addressed...

https://twitter.com/rastabuddhatao

I'm going to be the lone voice of dissent and say I would prefer the lowe--- HAHAAH just kidding. Take it higher!

Glad to see some updates... patiently holding out here! I was certainly hoping that the original date was accurate, but I knew what I was getting into. At this point I just want the thing to launch, no matter how long it takes. I do appreciate the updates, even bad news is important to deliver...

Can confirm, shameful as it is and based on much "weaker" MFLB batteries, that this is a risk. Ouch!

I've finally been sent a refund and wanted to follow up: all is well that ends well. I have a bit of professional experience (by a bit I mean like 15 years) in customer service and so am biased, but I think it would go well for Indica, and any of you reading, to realize that initial contact is...

I'm pleased to have finally been offered a refund via PM. Better late than never, and if the new model pans out, I am happy to buy a new one. In the meantime, I am happy that the original guarantee has been honored. Best wishes on the future work, and I really hope to become a happy Indica...

Hi, I ordered this mouthpiece, and noted in the "notes" section on the order to please cut the joint to fit the Zion. http://oregonglassblower.com/18mm-GLASS-MOUTHPIECE-FLARED-CURVED-MALE-18fmpmc.htm I don't know much about the various sizing standards of glassware... that is why I emailed OGB...

Don't know if it is needed or not, but I sent oregonglassblower a note asking about modifying one of the 18mm mouthpieces to fit the zion perfectly and he quickly and politely replied that he'd do it for free, just order a mouthpiece and put the modification in the note. So I have that to look...

Since this has taken so long, I've purchased a different product from another company. I really wanted to like the Indica, but 1) it just didn't work after a bit and 2) this customer service scene is atrocious. I am totally patient and would wait as long as it would take if I were told what is...

Ordered! Not sure if I should have put some FC reference in the notes or not... anyway, looking forward to it. Hoping the performance is at least 50% of what this thread promises, I feel a little burned by my last investment in a zippo-shaped thing, but that is another thread. Anyway, yay wood!

I'm caught up to page 55 or so... what a fantastic machine and what a great thread. If anyone can address this, I would appreciate it (and I will catch up on this thread...) What is the current state of pre-orders? Is there a long backlog, or will ordering now result in shipment in October when...

I'm getting no reply from the company at all, via email, a phone message, and PMs here. Bummer since this forum has indicated good customer service. I feel extra lame because while my Indica worked, I recommended it to about a dozen people. Now I feel guilty for leading them astray. I do have a...