They have had my Hopper since the beginning of November 2019. They didn't send any kind of update after the fire regarding units that had been in for repair at the time of the fire so I had to reach out to find out what happened to it. They said they still had to check to see what units were...
I use temperature control mode with about 10 second draws and have never had an issues with battery life. I get about double the amount of draws on a 2 battery mod (gen 3 dual) so trying a different mod may help narrow where the problem is.
My rattling Splinter stopped working after a few sessions. It is getting the 'no atomizer found' error on multiple mods. I tried adjusting the pin but that isn't helping. I reached out to RBT on Sunday but no response yet.
Is it normal for the Splinter V2 to rattle? I just received a Splinter V2 and I can hear something moving around inside if it move the Splinter. It has scuff marks on the wood too. It seems to be working well though. I received a Splinter Z V2 also and that doesn't rattle at all.
Below are the exact options I was given for my unit that has been with Hopper Labs since the beginning of November 2019:
"1. Many warranty units were damaged or destroyed in the fire. We can offer a replacement unit with good condition parts and a new generation heater free of charge. This is...
The stock kanthal coils that come with the Si only work in wattage mode so you don't need to pick a coil type. Just the normal wattage mode in Arctic Fox will work.
Quick Review: I have been using the Stempod Si for about a month now and it has been working great. The stock kanthal coils...