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Hey guys, I posted this on a comment of one of the Tera off-gassing threads. I will leave it here as I feel it deserves a separate post - To be as transparent with you as possible, this past week I had to view and secure an apartment in California as I am currently in the process of moving from...

Yes, that is correct. We believe in the safety of the material used and will move forward with removing it with future units to eliminate any concerns at all.

Hey everyone, First off I would like to apologize for the delay in posting. I wanted to clarify with our team and colleagues before moving forward with a statement. Boundless is well aware of the concern of the material used in the heating element and I hope to clarify more with this post. I...

I'm sorry for the late response. Here is a quick teardown of the new Tera heater: https://www.dropbox.com/sh/enf9dc4cmfi9ipt/AAACgRGHfwo5C833y0jcbA2na?dl=0 Old teardown: https://www.dropbox.com/sh/hvf5duo9rfox58b/AADwfsbTjS3EFOQX3kvHWKNpa?dl=0 After discussing with our manufacturer and...

Thanks, I was just about to respond to this.

Hey everyone, I wanted to share this update that was sent out to Tera pre-order customers: We have received an estimated shipping date from our factory for the Tera of 4/11/18. Currently, we are in the process of manufacturing the revised water pipe adapters that will be included with the...

We are currently gathering more feedback from those who received the samples. Initial impressions are that everything is working great with concentrate mode being left in the programming as well, so we must confirm a few more samples before we can give the okay to manufacture.

Hey thanks for posting, do you mind emailing me Eric@bndlstech.com with some info to help us figure this out? I would mainly need the security code number listed under the scratch-off section on the back of the box so we can match with what production batch the unit came from. I am inquiring...

If the samples are good to go then it should take a few weeks for the new units to get manufactured and sent out. We are hoping to have the new units by 4/20. I can post to our story on IG, but unfortunately can't do a live broadcast today. I'm hoping we can do a live sesh tomorrow though.

Hi everyone, I wanted to give a quick update this evening. My sample Tera unit arrived a few hours ago and it appears to be performing as expected so far. I want to continue running tests tonight and confirm with colleagues on their thoughts before I give a full update. If anyone has questions...

Firstly, to address the questions of sending the unit back. We have stated in our emails and posts that we strongly advise not to use the first production Tera units and have sent return labels to all our pre-order customers to facilitate the return. To clarify, we are asking our customers NOT...

Thanks for posting @jerseydvd Here is the text of the email that pre-order customers received: Provided below is a tear down of a first production Tera unit. For this, we are providing images that @PuffItUp took during a tear down of one of their first production Tera units. Please advise...

Hey everyone, Boundless Technology is strongly advising to not use any first production Tera units. This is including those units that appear to be gas and smell free. A number of flaws were found and we are taking full responsibility for allowing these flaws to be released to the market. I will...

It appears that the multiple reports of intense off-gassing and unpleasant smells coming from first production Tera units has become an issue that needs a resolution. We are asking that if you received a unit with these issues, refrain from using the device and email Eric@bndlstech.com. We will...

Hey everyone just received an update from the California office that the pre-order Tera units have arrived! https://www.dropbox.com/sh/b98s8tzdtwgiiqk/AACog86FOKO4wTR3n8jkAjhZa?dl=0 My apologies I am in the jungles of Southern Oregon at the moment. Internet/reception is terrible. I believe...

Hey guys, I have been updated that the Tera pre-orders and distributor units have left our factory. They are currently in transit and appears to still be overseas at the moment. Updates will be provided along the way! Once the units arrive at our office in Ontario, California the pre-orders...

Thanks David, appreciate the support.

Hey everyone, just wanted to share some information I have received regarding the Tera and CFC 2.0. Update I have received, my apologies for the late response. Unfortunately some personal issues came up and it delayed me in responding. Please keep in mind that changes may occur and I am sharing...

Thanks for posting this and yes, we have decided on stainless steel for the chamber. As daily users of our products, we personally felt more comfortable releasing the Tera with a stainless steel chamber. Also, as members of the FC and Reddit communities we heard the concerns and hope to have...

Happy Thanksgiving weekend from Boundless Technology! As a thanks for the continued support, Boundless Tech will be holding a Black Friday live stream on Friday 11/24/17 at 4:00PM Pacific Time. This live stream will be exclusive to 25 people, enter the giveaway for a chance at a spot. Giveaways...