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I'm happy we got to make it right for you, friend. Here's hoping this battery gets to you as quickly as the last package did! In the meantime, feel free to check out all of our tips & tricks for the best Firefly experience. Glad to hear it! Sounds like you put in a good bit of research before...

Agh, we dropped the ball here. It's really important to us that we give out reliable information in addition to getting your goods to you quickly, and "one out of two" doesn't meet our high standards. Our Customer Care department dug into your case for me -- I'm really glad to see they sorted...

Woot! Sounds like you got to take advantage of our Superbowl Sale! Which vape did ya get and, more importantly, are you loving it?? I tried to track down an answer for you, but no word just yet on an ETA for Santa Cruz Shredder grinders. If you're not totally set on Santa Cruz, I definitely...

Greetings and Happy Holidays, FC! Our one day only Black Friday Sale has begun: :2c: BFFLY70 - Firefly - $70 off! :2c: BFSOLO140 - Arizer Solo for $140! :2c: BFSITE30 - 30% off site-wide! (excludes Pax, Firefly, Volcano, Plenty, Mighty, Crafty, Ascent) :2c: BFGRIND40 - 40% off Aerospaced...

Greetings fellow FC Astronauts, VapeWorld is proud to offer FC members exclusive discounts on vaporizers and accessories. Current Coupons: :2c: EFFSEE - 12% off your order (excludes Volcano, Plenty, Pax, Firefly, Ascent, Maud-Dib). :2c: AeroFC - Save 25% off all Aerospaced grinders & sifters...

Hi there! You're correct, Firefly can only be shipped to the US & Canada at this time, but I still think your question deserves an answer. :) No discount codes on the Firefly at this time or in the near future. We do carry the latest inventory of all of our products, including Firefly vapes...

Hi Vitolo! Thanks for your kind words. I've passed your message on to Gui, and he was really happy to get an FC compliment! It was definitely a nice way to start the day! We really appreciate you sharing your feedback. Let us know if there's anything else we can help with! =)

Hey Natural! I'm sorry you haven't received your tracking information yet. Please PM me your order number and I will try to get that to you ASAP.

Hey everyone! Here are all our current promotions. Please enter them without spaces as they appear. Holiday Promotions HOLIDAY25 - 25% off until Dec 13th (excluding Storz and Bickel, Pax, and Firefly) FC Exclusive Promotions EFFSEE - 12% off every order (excluding Storz and Bickel, Pax, and...

Unfortunately we don't have any exclusive discounts for FC members this year. We will have some coupon codes available though for up to 60% off on some products. We will be announcing the details on our site Friday and we will have new codes everyday until Cyber Monday. Feel free to PM us if you...

Dear Futuretvowner, Please allow me to begin by apologizing for our delays and the associated inconveniences with your order this holiday season. As you know, our normal processing time on orders and email inquiries is only one business day, and we are very proud of our record in that regard...

Just to clarify, here's where we currently are with shipping on Pax: We are currently accepting Pre-Orders for all Pax products. • Cobalt (blue) units are anticipated to ship out on August 20th. • Pax spare parts are anticipated to ship out on August 20th. • Onyx (black) units are estimated...

Our demand was so high for Amethyst Pax units that we ran out before our inventory system had a chance to update our website. Very sorry for anyone who ordered their Pax in Amethyst after we ran out. If you were one of the unlucky peeps that put your order in only to find out we were later out...

A couple of the early reviews floating around, including our unboxing vid, had promo units without the cleaning kit. Rest assured any pre-orders or current orders will come with the cleaning kit.

Check the OP, we have a 5% off available :) edit: At the moment, no discounts are available for Pax. If you see a lower price just get in touch and we'll most likely beat it.

Really cool of you to say, thanks!

Thanks for the biz!

Vape World will handle returns for any Pax purchased through us. Warranties can be handled by either Vape World or Ploom. Thanks for your interest. Please let us know if we can answer any other questions.

Vape World is seeking someone who loves to write and is familiar with vaporizers to help us fill a remote position for a copywriter/content writer. Required: Very knowledgeable on vaporizer related topics. Excellent English writing skills. Preferred: Experience with WordPress CMS. Working...

Nice, thanks for the pre-order. So far everyone who's touched it, let alone used it, is quite pleased. We can't wait to get these things out to everyone.