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Well I can't talk to CS, but I just gotta say that having the DaVinci rep on the forum is about as good and better in some ways. @Davinci_vaporizer I am completely won over to DaVinci because of your grace, fairness and integrity when helping forum members and answering questions. The IQ is a...

In the past with Ascent returns I experienced 4-8 day returns once it was received including shipping. They received my IQ at DaVinci last Weds. I am sure they had Christmas off so........ DaVinci has always honored my warranty returns, I have 6-7 Ascent chargers and a box of glassware to prove...

For cleaning I used a alcohol dampened q-tip and twirled it in the 5 hole junction area. The twirling action dislodges and extracts black particles while cleaning off resin.

As it says in the instructions, the IQ can be used while charging. If your unit does not heat while charging, I would call the customer service people to discuss. Don't worry about it, DaVinci will get it a fix for you.

For those using the app with an iPhone, double clicking on the front phone button will bring up a spread of recently opened apps. If you see the DaVinci page, swipe it up and away to terminate the previous blue tooth connection and allow the app to reconnect via BT once you open it again. This...

My IQ got pretty hot too, but I tend to go full tilt boogie on the heat. Its OK to hold for the first 10 minutes at 430, but during the second 10 minutes I have to hold gingerly because of the heat. From what I read here, these batteries should do just fine with the heat, I use a good...

I did the PM to the DaVinci design engineer. I focused on the communication issues with CS. Meanwhile I got a reply from an online inquiry, sending me a return form for the Ascent (I bought an IQ) The problem that really bothers me is that their customer service folks have stuck their...

After a short week of use, My IQs oven stopped working. Resets and new battery no cure. There is no way to contactCS, the web site and phone messages are not responded to. I I am stunned that your company does not have customer service for the IQ. Maybe you can fix the problem, and also...

I am a devoted DaVinci cusotmer. I have bought several Ascents over the last three years. I just got my IQ and I love it. With extra batteries and my ExTar VC2 charger I always have a charge and hit available. However.... the oven stopped heating, and now only heats at maybe 40%. It only...

The only pain I have associated with CHS is right upper quadrant abdominal pain due to gallbladder dysfunction from not eating. It showed up on the day 3 or 4 and lasted for a couple of weeks sometimes. I start with a "backed up" feeling in my stomach like last night's food not passing. My...

Yes, just one or two tokes brings on symptoms. For me, it was as if my body became hypersensitive to smoking herb. Vaping causes no problems.

We eat the same diet LOL Esophagitus can occur for other reasons beside diet selection. Some have a physical defect allowing acid reflux. Elevation of the bed's head is what we did before three were medications. A short course of a PPI could be diagnostic. I have had CHS for decades using many...

I would say that unless you have the shower issues, you do not have CHS. This sounds like an irritated esophagus. When lying down at night, the stomach acid regurgitates out of the stomach and burns the esophagus. Late night eating caused by the munchies, going to bed with full stomach...

How terrible that you were discriminated against for smoking grass. There are so many brilliant doctors that are socially inept. Both of us have suffered because of their mistakes, I understand your anger. I am glad you don't have CHS, enjoy the herb. I wish you better health

Turn down your temps, you are getting compounds your body doesn't like. I have a very high consumption rate via vaporizer, but never above 450F. I don't have shatter or wax available, but the fact you get sick again confirms in my mind that the higher temps lead to changes in the...

Just as with nicotine, combustion changes chemical compounds. When you burn grass, the chemistry of cannabinoids is changed. I have no references, I am a health scientist and the relationship between smoking and vaporizaton became apparent long ago to me. Higher temperatures, approaching...

Let me emphatically repeat. Do not smoke any herb product. High temps with combustion form toxic compounds. If you vape with high temps then you are probably combusting the herb. If you have CHS then symptoms should ease within a week of not smoking. Chlorine in hot showers can destroy your...

If you combust cannabinoids, consider that toxic cannabinoids are produced by the combustion process, just as with tobacco. It does not matter what form you use, it's how you ingest it. Very few people who vape exclusively or eat herb have CHS

I have just a couple of points to make after reading recent posts. Do not spend a long time a chlorinated water shower. The chlorine in the hot steam will actually harm your lungs and cause significant damage to your lungs. Falling asleep in a hot chlorine steam shower might kill some people...

I know you are suffering terribly, But there is good here in that you have discovered the cause of your suffering. Cannbinoids are fat soluble and stay in your system a long time. Be patient. Do not smoke pot ever again. Most likely you will be able to vape pot or eat it. About the showers...