This might be a dumb question, but you are powering the unit on right? Took me a minute to realize it doesn’t connect in like a standby capacity and needs to be on for the app to see it
That’s why I think the future upgrade path is the perfect solution. Haze gets to bring in some revenue while get these out there to get more feedback. While acknowledging that things will continue to improve and there is no buyer’s remorse do getting in early. Perfect win/win
@stardustsailor woukd you ever consider making some futuristic looking cases to hold your stems? It feels odd to place my blade runner esque piece into an organic material like the Dynastash.
For those of you (us) with stems that have condensers built in, what is the best cleaning method? I am reticent to submerge the wood stem in ISO but unclear how us to clean all the residue out...
There is a bit of give in the unit. You can squeeze it together tighter than it sits on its own. That doesn’t dictate a bad seal from what I understand
The mouthpiece I would likely keep a spare of. If I am out and about I’d hate to lose it
@Haze Vaporizers
I am utilizing your charging black and cable. But it has been blinking red for almost 5 hours now. Already unplugged and let sit and plugged back in but back to a few hours of the same...any suggestions?
Mine is arrived and charging
What is the way to tell if I have the wrong seal installed? I can pretty easily squeeze the unit and the two halves tighten closer but no idea if that means anything or not. If there is a clear way to verify this that would be helpful.
I got a transaction refund email (refund confirmation) for my whole order amount. No communication or anything along side it. And I emailed them immediately a few hours ago and nobody has responded.
I get issues arise. And I am a HUGE supporter of their products as I own like 4 or 5. But anyone...
They make a great product(s) but I’ve stated in the past the issues when it comes to communication and service. After a week of no word I just got a refund for my 4/20 order with no notice. So I’ve reached out to see what’s going on...
I appreciate the response and tracking info however it wasn’t out already. Despite having tracking since Friday it only actually scanned into the Atlanta post office tonight. I thought I would get a few days with it before heading out of town, but with it only leaving tonight that won’t happen...