If the battery was fully charged it would not turn red. Those batteries stay charged for a pretty long time. In about a week of not being used they might turn the charger red for a bit.
I am pretty sure mine fired up right out of the box. But it all boils down to two things:
Maybe it just was not charge,
or
Your unit might be defective.
After three hours of charging it should fire up even if the battery was dead ti begin with.
The thing to do would be to find a way of opening up the plastic grommet the cord goes through and either use tape to provide more mechanical strength to the cord, or to pull the cord through the grommet and fix it so that the grommet rest on the part of the cord it is suppose to. I would...
I'd hold off for a bit. The rumor mill says that VapeXhale is going to come out with a portable. The miniVap is a damn good portable, better than anything I have ever tried. But if anyone can make a better one it is VapeXhale. It also seems I am on the VapeXhale beta test team so if I get to...
I found the link for the break down I was looking for. It can be found here: http://fuckcombustion.com/threads/vapexhale-cloud.5247/page-503#post-371318
I have been waiting for almost a year now for those answers as well. Do not hold your breath waiting for those answers. At one time we had a representative of a US distributor lurking here who would respond to questions. But that was a long time ago.