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I thought I would interject here. So you guys are correct, if they rip us off on our design, most likely we have very little recourse since they are in China. We don't have the resources or money to deal with it. What it does do to us is that it stifles innovation and hurts companies like...

just curious, what is happening with your bowls? are they falling apart prematurely?

We've been doing lots of testing to determine if it is conductive, convection, or radiant heat. Our conclusion is that is a combination of all three but the net/net is that whatever you want to call it, it is far more efficient than conventional dabbing. I also wanted to make a quick...

Happy 420! FWIW - That was supposed to be Miley Cyrus's unit :) Had a cool article on RYOT today - http://www.ryot.org/high-tech-cutting-edge-advancements-marijuana-medical-recreational-users-alike/929021 Would love to chat more but working on some big things! Stay stoney!

We also built in an extra layer of safety if the unit is over heating which is why sometimes you will have to wait one or two minutes before it starts to heat up again. We felt that it was worth allowing the unit to cool down then to have possible overheating. Glad to read that you guys are...

As with a lot of things in the media, the quote was taken a bit out of context. I said that metal heaters can potentially rust and oxidize if moisture finds its way inside. They then asked me what vaporizer has a metal heater and I responded the Volcano. Now I know to be more careful when...

TGIF! Sorry I've been a bit MIA but lots of travel, a birth of a new child, getting the international launches ready, etc etc. We are currently building and testing the Australian models. There has been a short delay as one of our glass manufacturers changed the specs on a the outer diameter...

Just got off the phone with the design team and we are hoping sometime in the next 12 months or so. I am beyond excited about what we discussed as we were really thinking out of the box about how to change the portable vapor experience altogether.

No problems, just massive clouds :) http://instagram.com/p/xX6rIxlS1F/?modal=true @Ricchini - we have the same home/portable setup. The Crafty/Mighty is a beast on the go. Love mine.

I'm sorry to hear about your dilemma. We are going to move to a different style tree in the future. When we QC, we typically look for physical flaws that we can detect but don't do a water test as the tubes are hard to dry and leave water marks. A lot of the leaking HydraTubes have been of...

If anyone recalls what happened last time, TravelBuddies, glass, EVOs, and HydraTubes were destroyed. We lost over 5 figures in merchandise the last time we sent it out this way. The TravelBuddy damage was the last straw and this why most companies use distributors to send to their...

I am very sorry to hear about this. Please send support@vapexhale.com.com and we can help diagnose then fix your issue. We apologize for any inconvenience this may have caused you and we will like to learn what has happened and what we can do to prevent this in the future.

Fingers crossed fellas, the final testing has been going very well. We've released a handful to other testers so that we can expedite the testing process. I appreciate everyone's patience here, this has been one of the most difficult things we had to work through because while the glitch was...

The reason I think yours is awry is because you said you smell something within seconds. Most people say they smell something faint after 30+ seconds. We are cleaning the insides of the cavity to prevent odor as we've found that many of these odors were sometimes caused by little pieces of...

Hey everyone, it has been a long time since I've been on here for a formal update. We have indeed made some progress and are shipping additional units out for testing, including a new one for Vapefiend. We have had a longer testing process because we have had difficulty creating the same bug...

We wont be at the Seattle CanCup as we have done quite a few shows over the last couple of months and need a little break to do some..... WORK! TGIF everyone. Time to prep for Hempcon.

Due to it being our mistake, we just sent out your replacement :) Your tracking ID should be sent shortly.

We have some new employees and they must've not known the difference between the two. We had some older stock of Evolver HydraTrees still and they must've packaged it by accident. If you want to exchange it for a Swagger HydraTree, we are more than happy to do so, just contact...

Sorry for the late response, I have been traveling quite a bit and a haven't been able to follow the forums as closely. To answer your question(s) those are all in consideration and as @Anonymous mentioned, we need to cover the full range. The biggest issue we are having with is making sure...

sorry to hear about that, we will get you a working model ASAP, just send an email to support@vapexhale.com