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Hi! Thank you for the question. The ‘Accessories Attachment’ is lined with high-temp, food-grade silicone. No worries sliding your hot glass stems through it. The o-ring seal is the same silicone material as well :). Have a great FIERCE day! Healthy Rips Team https://www.healthyrips.com

Hi - To answer your questions, we have started processing the FIERCE shipping labels and you will be receiving tracking numbers today and tomorrow. We are packaging hundreds of preorders now and will be shipping them tomorrow (Friday)! We ship via USPS and the first FIERCE preorders should be...

Hi - thank you for the question! The mouthpiece on the FIERCE is about twice as long as the FURY 2, doubling the vapor path as well. This longer vapor path cools the vapor very well whether using the native mouthpiece or the standard glass mouthpiece which is also included in all of the FIERCE...

Hi All, We wanted to clear up this small confusion about the 3 clicks on/off subject you have been discussing. You are all correct. Over a year ago, in our very first FURY 2 production run, the units required 3 clicks to turn on/off the unit. If you clicked more than 3 times rapidly - the unit...

Hi, We understand your concern. Please realize that we have not overlooked anything - the 'extreme testing' that we are currently referring to is on our production units. All of our previous testing has been done on our pre-production models. We have finished this last round of 'extreme testing'...

Thank you so much for your patience! Our philosophy is to try to break our own products so that our clients are not the guinea pigs. In our 'extreme testing', we have pushed and pulled the FIERCE far beyond any normal use to avoid this exact scenario. Have an amazing weekend everyone! Healthy...

Hi All, We wanted to get an email out to all of our clients who preordered our FIERCE before posting here on FC. FIERCE Update! We want to start by thanking you for trusting us with your FIERCE preorders! We have experienced a slight delay, as this is a new product and there were a couple of...

Sorry for the late reply! Yes you can charge the battery in the FIERCE - replace it with another one and charge it as well. You can do this multiple times if you have several batteries. BTW - our FIERCE is charged via USB-C connection which is reversible (any way you plug in is the right way)...

Hi and thank you for the question! The FIERCE is about the size of a man's wallet and weighs about 10 oz. It has a Kirksite Alloy body and is extremely sturdy. It will hold up very well under the elements :). Have a great day! Healthy Rips Team https://www.healthyrips.com

Hi! Yes - of course Troy will be one of the first to get a FIERCE. We did a few FIERCE sessions with Troy, Randy (PIU), and others at the Las Vegas Champs show with our final FIERCE prototype. They were able to play around with it as well :). All the Best! Healthy Rips Team...

Hi! Thank you for your question. It will take a couple of weeks for our international partners to receive their orders from us once we have them ready to ship. That would put the timeline around the middle of October. All the Best! Healthy Rips Team https://www.healthyrips.com

Hi All! FYI - we have a Labor Day weekend sale on our website ending Monday at midnight PST. Save $20 off of any FURY 2 bundle using coupon code: LABORDAY during the checkout process :). Have an amazing Labor Day weekend! Healthy Rips Team https://www.healthyrips.com

Hi! We discussed this idea with our team including our technicians. Having a power adapter slide into the battery bay would require significant revisions that would not be feasible at this time. However, with the very long battery life and with the option to purchase extra batteries at only $20...

Hi! This is an interesting idea for sure. We will discuss this with our technicians and see if this is a possibility. Either way - we will provide an answer for you. Have a wonderful day! Healthy Rips Team https://www.healthyrips.com

Hi @felon167inc Our sincere apologies - as you explained in your original PM to us - it sounded like there was potentially some excess manufacturing residue in the air path that needed to be 'burned off'. Our FURY 2 air path is completely isolated and manufactured using 100% food-grade...

Hi, Thank you so much for your support! No worries - we will be adding additional FIERCE accessories as we get them manufactured and have them on hand. E.g. We will be adding the Chamber Screens and the Oil & Wax pads in a week or so (one Oil & Wax pad is included with your FIERCE bundle as...

Hi All, Just to clear up some confusion. The Herb Cafe is one of our distributors - they jumped the gun when posting the FIERCE on their website. We posted September 24th as our tentative FIERCE release date as opposed to an 'official release date' because once we post another 'official release...

Hi All, We have an update on our FIERCE. Everything is going smoothly with our test production runs except for the mouthpiece. The mouthpiece mold is leaving marks on the mouthpiece. We are remaking the mold and will be performing more test runs this week. This will cause a 2-3 week delay on our...

Hi! All the FIERCE glass pieces, parts, and accessories will be available on our website approximately August 20th. All the Best! Healthy Rips Team https://www.healthyrips.com

Hi, Thank you for expressing your concern over dropping your FURY 2. The isolated airpath is solid - you should not have any issues unless you notice a change in performance. Our battery is a Lithium Polymer (LiPo) battery that has a soft shell and is very well protected. Lipo batteries don't...