We haven't established exact temperatures, but the change is about 8% up/down depending on whether you select the higher or lower setting.
@floribud
I can't get into details about it but yes, we are working on an alternative for the app. You guys will be the first to know.
I hope this...
Hello! @Jayvape Thank you for reaching out and for the great update. For future reference, please make sure you tag us in your post by using the @ symbol and then typing virgil_GHOST so that I get an alert that you need my help :) Our official support platform is through our website, here >>>...
There is no harm, no. But definitely understand the concern. The coils expand and recoil during the heating up and cooling off periods. While the coils are manufactured to start out centered, the direction in which they expand and recoil varies. This is the reason for discoloration occurring on...
Hello Everyone,
In an effort to hopefully save someone the time and/or trouble of contacting UPS for orders that have taken an inordinately long time to arrive with bizarre tracking results online, unfortunately this is normal for all of the orders that left our warehouse within the week after...
Hello Everyone,
Apologies you had to follow up on this. We have just been made aware of a tragic incident that may have affected your order. There was a fatal accident involving two UPS employees at the UPS shipping hub at the Ontario, CA Airport. >>>...
We were not made aware of this tragic incident but can see how this may have affected service level. Thank you for linking us to the article @Raptor5150. This has really been a bizarre week. We thank you all for your compassion and understanding with regards to your orders.
We don't know the...
Hi! No signature required, you're good!
Cheers,
Virgil from GHOST Vapes
Visit our Support KnowledgeBase for the most accurate information about your MV1 and Accessories+GHOST Vapes KnowledgeBase
Hello Everyone!
I wanted to give those of you that have placed orders with us over the past week and have questions about your order and tracking status. We've been in contact with our UPS and DHL reps this week and have been advised that some deliveries are two-three days behind schedule due...
Hello @smokingandfeelingmyself ,
Apologies for the delay. Orders received during the Thanksgiving holiday break are being processed in the order they were received and we're working to get them out as quickly as possible.
Note: If your order has shipped and you're not seeing status update...
Hello Everyone,
Just wanted to give everyone a friendly update. Due to the success of the last couple sales, we have run out of stock on the Fast Chargers. We're working on bringing more in to the warehouse so that we can relist the item on our site as quickly as possible. If you check back...
That is glorious ^^ @uncanni thank you
Hi All!
Just wanted to let everyone know we'll be out of the office starting today in observance of the Thanksgiving Holiday in America. We'll be back in the office on Monday Dec. 2nd. Happy holidays to everyone, be well and take care.
Cheers,
Virgil...
Yes, expect a full 5-years worth of support when you register the device sn online. You don't need the app to register, you can do so on the desktop website as well.
Please check out our KnowledgeBase for this information: http://support.ghostvapes.com/support/home
Cheers,
Virgil from GHOST...
Hi!
Here's our KnowledgeBase article on it to start:
http://support.ghostvapes.com/support/solutions/articles/33000246502-how-do-i-connect-to-the-ghost-app-
If you're still having trouble, please don't hesitate to open a formal support ticket by clicking here >>>...
Hello Everyone,
Thank you for your patience while I went digging for more information to share. Excellent points made by all that have participated in the thread.
We will be stocking more batteries. It is a question of when.
The problem we've discovered is due to our previous supplier...
I know mate, I wish there was more I could say. But anything more would be a promise I personally can't see through. I can't speak on what we're doing because while I genuinely respect and care about everyone here, out of respect for my colleagues, I also have to keep the internal workings of...
Unfortunately mate we're all out of batteries at the moment to the point we've had to remove the option to buy from our website. We do not have an estimated date for restock. We know how beneficial it is to have a spare battery and we're doing everything in our power to come through for you...
Hello Everyone,
Unfortunately, Apple has made a policy change that resulted in them removing all vape-related apps from their app store. Ghost Vapes was not singled out individually and, to be clear, this decision affects all vape companies with an iOS app. We are appealing this decision so...
Hi Everyone,
Just wanted to let everyone know Thanksgiving has started a little early at GHOST Vapes! Our current promotion features our best price ever: GHOST MV1 for $175 USD + Free Crucible Dispenser.
No promo code needed; this will be a standard sale that begins today and runs through...
Great picture and thoughts mates but it's from the Slightly Stoopid tour, Summer 2017.
We're doing fine though everyone, covering all angles and staying ahead of the curve. It's been a great learning process for us all.