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I assume you meant the in ticket note? Thank you again sir for your ongoing help, will do the ticket up now :)

Will do, I'll talk to them tomorrow. Am I able to get the couple 5ohm carts shipped with the battery for when my top gets back to PV then? Should I add a note about that in the ticket?

Yes sir, would you like me to create a ticket regarding this conversation we're having? Should I tell them about this conversation as well so they can let you know when they receive the top?

I can send my double top back tomorrow to them so we can get the ball rolling faster since this is not an isolated issue? Let me know please :)

Woah accidental post... sorry

I just spoke with them via their live chat system and if the replacement top doesn't work they wanted me to let them know. They said they were getting IMR batteries in a couple weeks and couldn't help until then. I don't want to ask for more than I deserve but would it be possible to get 2...

Should I tell PlanetVape about this? Seeing as they already sent me out a replacement double top and it's a battery problem, which they don't carry, what should I do?

THC SCIENTIFIC is Delta9 sending PlanetVape all different kinds of replacement batteries? If so, I'll just wait for them to begin stocking them.

I am also wondering... Will these batteries work, they appear to have the same specs as the ones on your website. Tenergy Li-Ion RCR123A 3.0V 900mAh Rechargeable http://www.tenergy.com/RCR123A-3-0V-900mAh-LiIon-Rechargeable-Battery Thanks!

I am one affected by all of the issues that the Persei has had so far. From the prematurely fried carts, to the double top not working, to one of my tips not fitting the carts supplied. To be honest, the way Delta9 and PLanetVape.ca are dealing with my problems so far has really impressed me...

You're in the same boat as me then :(

Replied, and thanks, I'll be around for a few to respond :) Hopefully we can get this worked out today:)

Ok, I can wait for that... should i make a separate ticket for it or? Can you please update me on my cartridge issue we talked about yesterday, you asked for my address so you could send me the 5ohm carts and I replied to the ticket. Ticket number was 377995 Thanks!

I finally tried my double cartridge setup today and it doesn't seem to work with 2 carts screwed in? The double top does however seem to light up intermittently with a single cart. I was using 2 of my friends omicron carts (2.4ohm) that he brought over with the 3.7v setup if that info helps...

No worries, it was an honest mistake and you guys are handling it properly. Excited to get it up and running though that's for sure :) Just curious if I'll get an update/tracking number when you receive my address and the carts ship? Thanks again!

Thank you big time to THC SCIENTIFIC for dealing with my cartridge issues so quickly! You guys really take care of your customers well! You've got a customer for life :) Can't wait to try the 5ohm carts :)

I filled the preheated cart with preheated oil and then heated the cart to 125 for 10 mins. After that I hit it with the torch lightly while twirling it as OF said a while back. It primed nearly instantly as the oil and cart were both still warm. I primed until I got a decent vapor going and hit...

Submitted my ticket with a copy of our conversation in it :) ticket # 377995 if you need it :) Ok so I can use my carts but not when the 18350s are fully charged? Last time I primed at 3.7v and all was good, but the vapor was much less than with my omicron, should I just stick to the 3.7v...

Thank you sir! Would you like me to include our conversation in the ticket? I just reclaimed 0.6 from the dead cartridge and it looks just as nice as when it went in. Should I give a second cart a try?

May I please get a response as well? Should I move on to the second cart and try again or are you needing them all?