Finally got a refund. Definitely not a company I'll buy from again. 12 days to get a refund with Randall consistently blaming me or someone else for it being an issue.
Edit: okay lol even after this is all done somehow its an issue. Randall sent me an IM after I was refunded that the chargeback...
@shatter-reality I wish I would have even gotten 2.5 months of use out of it. The day it arrived it did not work. Then they sent instructions on what to re-solder to fix it and I said sure I'll give it a shot. Nothing.
Well my post has been removed and is now hidden off their subreddit. After someone saw that happen they reached out as they also had their stuff removed. Yikes.\
Edit: went with the refund option. I should have listened to their warnings about last year.
https://prnt.sc/11dy6ir
Edit: now I am...
Got a DM for some info about my order and now my order is cancelled. I did see someone else post on the sub about this and suddenly their post was deleted from the sub.
Image: http://prntscr.com/11b6g24
You're not the only one. I've had two come the same way. I was able to stick a dab tool and loosen 1 of three but the other two are stuck. The glass is so thin that I won't mess with it more. Going to test the new VonG and see if that keeps up. Otherwise maybe the DDave mod but I'd like to see a...
A few companies reacted pretty fast. PIU being one of them. And it looks like grasscity is doing something now too.
Interestingly Dynavap changed their wording and no longer calls them vaporizers but Thermal Extraction Devices (TEDs). I wonder how this is going to change the game.
New to shatter myself. I've got some UV glass jar but I've left it out for about a week in a room temp area. Would it be okay to store in the freezer now or do I need to do something special?
@Popcorn Lung and @Prophecy
Prophecy has it right with them being the packing container. I did also see on reddit a few users said their
VGFT-21
Complimentary Storage
line item on their invoice actually meant a 2020 M which is a pretty sweet bonus. Hope this helped!
While it ruins the looks A LOT i've seen a few people put a fat mouthpiece over the whole or even some silicone tubing. I don't like how it looks so I just put the digger inline with the hole.
New update up about this.
Pcba programming with a new fix for the red ring issue. And now we are supposed to wait for the dongle to arrive so they can do the firmware upgrade.
Additionally there is going to be a new wood option which with how they've been operating it makes me think they found...
Has anyone gotten anything after their email from March 13? I saw their stem offer but my IH replacement is sitting in unfulfilled in the order history.