Trays arrived and being shipped with units. The previous shipments where we did mot ship a teay, are being printed labels at the moment and all will be shipping out by Friday.
We responded every customer so far guys. It may be a day or two later than we normally do but if anybody who claims that we did not respond to their emails, please provide your email address and we can see who we missed. all emails are responded to and all phone calls are answered. We noticed...
I confirmed MaBud’s order that is actually out already. If you guys PM me your order ids, i can get them verified.
We use a 3rd party carrier to take items to USPS distribution center since there are so many of them. It created a backlog over there i assume. Just PM me your order ids...
No disassembly is necessary. Everything is metal and you can clean with alcohol swabs on the surfaces. If you want to disassemble it still, it takes few minutes to take it all apart. You can clean with ISO and let it dry. Please see the video on this thread we posted but as i mentioned, the swab...
Guys
We got 8 calls today simply saying that their device does not work and they read issues at this forum and they are convinced that their item do not heat as they get no vapor. When we asked them about how they used the unit, they told us that they did not even hold down the power button to...
We are already addressing the units that we find since yesterday so new units should arrive to you without issues. The members who already have a unit and have a problem, please give us few days. We will send out an o-ring with instructions how to apply. I got PMs too and will respond later...
Yeah all accessories were stuck in Customs in Alaska and were released on Friday. Delivery to us shows Wednesday. We shipped what we had and rest will ship seperately starting Wednesday.
@Baron23 , my response was to the user who said that he covers the air intake with his finger and expects 0% draw. Our vapes do not work like that. Neither V3 nor Square operates in that fashion. I am not sure if there is any vape out there where you close the air intake with a finger and you...
It does and the draw principle takes the air through the air intake but it is not an enclosed system as soon as you hit the button, it relies on the coil which gets over 800F
This is not a closed system unit and it will not make a difference. So there is no concept like “air leaks”.
If you have issues with your unit, you can contact VapoShop or us directly and we can all assist.
Not operating system. I said version. Your computer usually does this automatically but for some reason it did not, you can do it manually from your Updates section
If we invoiced you, it is normal that the site will show cancelled but your order should be processed like others. Please PM me your payment email address and i can double check for you.
Update your Windows to the latest version. If you go to updates section on your computer, it should let you update your Windows 10 to the latest version.
Also, the unit should be switched on after hooking to computer.