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Give them a call. The email system is spotty, and they answered the phone on the first try. They have a U.S. based customer service and return address.

after I clean mine, I leave everything open - mouthpiece door and oven doors (no battery in) to dry for awhile, no alcohol issues from that I also have put a few dry q tips down the draw tube after I run pipe cleaners with iso I have never done a dry run on my Haze, airing it out wide open with...

I just bought a second Haze in Stealth. Its the most satisfying vaporizer I have used (I have 6 different vapes). It brings me back to my youth, being able to chill easily in the manner I did with a small pipe, but w/o the heat, burnt lips, and stinky smell from combustion. Now that I am...

I received an Alfa directly from Goboof with a few issues I am in the middle of trying to resolve. It is a sweep vape though and is very satisfying. My Alfa has a serial number on a sticker on the box and on a similar sticker on the receipt from Goboof, but none on the inside of the door as I...