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Hi, First off, your warranty is valid in a case like this, so if the smell does not clear, then you need to get a replacement. Otherwise, I would suggest trusting your nose. The smear on the screen is not the issue. The main thing is to ensure that all of the plastic has been reduced to...

Hi, It will probably be a few months at least. We have had to move our shipping area recently, and as things go into the fall, they tend to get very busy. As such, we have not had as much time to work on moving this project forward as we would have liked. The main thing holding this back is...

Hi Luchiano, The only bit I might comment on is the terminology. In cooking, "Induction" heaters tend to use high frequency magnetic fields to create eddy currents in a metal container (like your cooking pan). These induced eddy currents create a simple resistive circuit in the pan, itself...

Hi, In regards to the coin placed in the Box, as with many things it has a lot to do with the small details. There are three perspectives of interest: 1) what happens electrically, 2) what happens in the infra red (IR), and 3) what happens with the heat. Mostly, this is a review of the...

Hi, For those people who have had this happen, please let us know (via private email to our service dept). It was our intention to have the glass and the wood remain adhered together, but as a new (beta) product, we are still fine tuning the build process, figuring things out, etc. If you are...

Hi Vitolo, The motive is probably greed -- ie to make money. It seems elaborate, but the basic reason is that we will only sell to stores that honor our sales policies -- ie those agreements necessary to ensure that ALL customers continue to have a positive experience with our products. CT...

Hi, First off -- Pakalolo -- thank you. Secondly, I am glad to confirm that our service dept is going to honor the warranty on that unit (I would have personally raised a 'stink' if they had not -- and ensured that they did). For the record, yes, we definitely cover user accident. This...

Hi, The basic scam here is that CT Power Tools is attempting to substitute their own lessor version of a "warranty" in place of the Magic Flight Warranty, while making it seem as if they are the same. People who are expecting to get the high level of customer support associated with the...

Hi, We have seen this happen in the past with "CT Power tools" -- sanding off serial numbers -- and then lying to customers about it. They are *NOT* a legitimate seller and have a history of being in violation of various policies and laws in the past. Unfortunately for them, sanding off...

Hi, Yes, there are plans in place for this. The design is complete -- alpha stage testing is still pending and system ops are still in draft. It will be a little while yet before I can say much about these. -- Magic-Flight

Hi, Yes, you can. The heat-up time is very very short -- shorter than the time it takes you to read this sentence! The PA works very similar to a battery. In addition to breath control, the PA has the added bonus of being able to both turn the dial AND you can pulse the button -- all to...

Hi, There is much greater risk that a butane lighter will "explode" than that a NiMH battery will explode, and people have and use millions of those every day without issue. There is far more energy in a butane lighter and it is far more volatile than anything that exists chemically in a...

Hi, For those who may be interested, one of our engineers will be giving a live audio interview on an internet radio show called "Click, Bang!" and discussing the MFLB and the philosophy of the company. The show start at 6PM Pacific Standard Time and people can listen in by either dialing...

Hi, Actually, it means a lot of things in addition to special woods. We would like to do various artistic embellishments and engravings on the cover, different colors and coatings on the wood, a variety of custom heat settings, etc. We have been trying to get this setup for a while -- it will...

Hi, We added exactly that to the kit several months ago. Every unit that goes out has this "STOP! READ THIS FIRST" card on the top -- you have to move it out of the way to get to the Box. Although it includes specific warnings about the batteries, it is not a perfect solution. Agreed that it...

Hi, Contact BlisssVille (they process our warranty requests) -- they will most likely issue replacements. However, the diagnosis above is probably correct -- have the warranty request include some battery caps and be sure to store the batteries with the caps on. This will make things a lot...

Hi, The project I mentioned includes a design for a power brick as well. It will combine with a solar panel to provide unlimited off-grid Launch Box usage. It is at this point too early to describe it in detail, as it is still with our design team, but we aim for perfected portability. I...

Hi, Yes, there is a project for this. We do not have a supplier for the solar panels as yet, but any panel that outputs 12V and which has at least 20W capacity would work with the PA. I would recommend looking for solar panels that have an cigarette lighter type plug -- then you can use the...

Hi, We stand by our claim that IR effects play a significant part of the overall effectiveness of the design. How significant? At least 25% in regards to the heating and more than 75% in terms of the temperature stabilization. While it is not the majority effect for the heating, it is very...

Hi, My own information is largely consistent with both of these views (Thank you Luchiano for the detailed review!). The main take away point is that nicotine by itself is not nearly as harmful as 1) the additives used in most commercial brands and 2) the combustion process itself (let alone...