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I sent them an email explaining My issues and concerns and thet fact I'd like My unit exchanged as if it can't even vape ay 160C without charring then its useless, to me. I'm awaiting their reply now :) will update once i get one.

No I have a problem one to, I tried everything to make this work i could even get charring at 162C and 160C there is a quck easy fix thtough, take a standard vape screen and press it inside the gold chamber covering that bottom part which is what causes the charring, now you can vape at the...