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I am in Iowa. Correct about the two weeks. He replied to my original question by saying to send it in for repair. When I checked shipping rate it was over $100 one way. I did not notice the attachment with a prepaid shipping label in his email so I waited a couple of weeks for his reply...

FYI I just got mine back after problems with the haptic buzz. It was 6 weeks round trip. He attached a prepaid shipping label that I did not notice after waiting a couple of weeks for a reply. I emailed him asking nicely for its return after he had it about a month, several days later he...

I'm not sure about the proper protocol to continue a previous post. I finally received a reply from TinyMight today, 10/18. It included what I believe to be a prepaid label for DHL (when I priced shipping to Finland it was well over $100 one way). So I plan on sending it on its way tomorrow.

I received an email from him suggesting I just "send it in" for repair to the vibration system. When I checked into shipping, it was well over $100/one way to ship it to Finland. He never replied to me after that.

My experience has been that there really is no support. My unit malfunctioned upon arrival (haptic buzz ceased operation). Like you, received the auto reply. Two weeks later he responded to email and said to send it in for repair. When I checked shipping costs for DHL (original shipper) and...

I tried removing the battery with no luck. I'll bang it around a little bit to see if that helps. I'm finding the shipping cost to return for service $100+ one way.

Shipping from Iowa. I have not checked other providers but I will. I will also contact TM for a resolution but am not optimistic.

So after receiving the reply from David at TM I went to DHL website to get a quote for shipping since it was shipped to me with DHL. The quotes were all over $100 and stated, "does not include vat tax." I'm certainly not going to spend that to ship it and who knows how much to get it back...

I received an email reply from David at TM today, 8/15 saying to send it for repair. I will be shipping it 8/17. I will follow up with results so that those concerned will know how long of a turnaround to expect.

I received my TM 7/23/20. I realized the haptic buzz was not working correctly. It would buzz when turned on, buzz the first time the button was pushed but often not buzz after that. I sent an email to TM on 7/26. I sent another email 8/2 when the haptic buzz totally stopped working. I have...

Like others, I emailed and got an auto-reply asking me to be patient and expect a slow response. It will be interesting to see how they handle the issue. I'm sure others here would be interested if it isn't handled well. I'm fairly new here at FC. How should I inform the FC about the results...

I definitely have an intermittent problem with the haptic buzz. It seems to work about half of the time. Sometimes it doesn't buzz when I turn the unit on. Sometimes it will buzz on the first push and the second. About half the time it works as it should.

I don't know why, but the buzz on my tinymight has begun operating correctly.

I only get a haptic buzz the first time I push the button in on-demand mode so I wait about 8-10 secs when I push the button on subsequent hits. I am sure that I am in the on-demand mode because of the flashing light. Can other tinymight owners confirm that for me? I am just learning how to...

I just received mine, ordered 7/3 received 7/22. Still learning. It seems like on demand is not as consistent as I would expect. I always vape alone but tried a small load on session a couple of times. Really liked that. I'm loading about .1 gm. My bowl is 3/8" past the cooling unit. Load...

I just received mine. Ordered 7/3 (holiday) received 7/22.

Thanks Baron23. I went to the site and decided to watch the video on sink removal one more time. For whatever reason, it's working again. Obviously, operator error. What a relief! After 47 years, The Ghost Mv1 is getting me to quit smoking!

Thanks! I couldn't understand why they hadn't replied after hearing so many positive comments regarding their customer service. I'm bummed. First vape that I have really liked and prefer over smoking. Now that I can only smoke, I really miss my Mv1.

My unit has not worked properly. I have sent a message from the Ghost website twice in the last six days. I would have thought I'd at least receive a reply by now.

I have been having similar issues. It was working fabulously. Then suddenly I found I wasn't getting good vapor or burn consistency. I cleaned everything, made sure the heat sink (sp) was assembled properly and pushed all the way down. I also tried different grinds. The only way I get...