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Last time I opened the top / took off the cover, I wasn't able to find any way to 'look' underneath the bronze heating plate (where I though herb might be trapped under). I simply blew some air into it then put the cover back on. Are you suggesting somehow removing debris trapped underneath...

If anyone could answer a few questions to help me fix my smelly and unpleasantly tasting solo, I'd greatly appreciate it: (I've run the solo at least 30 minutes total on 7 to try and 'flush out' the nasty burnt popcorn taste I get with every draw. Getting a little better, but I've seemed to...

An update on my solo problem: I found out that I get the 'burnt popcorn' smell just by running the Solo alone (I set the solo to 5 without the stem inserted, took a quick whif of the opening and the burnt aroma was just as pungent as ever). I'm thinking something is wrong with the heating...

You've got it - everything seems normal in terms of function (I switch to a level and it maintains the heat by flashing on and off). I just think the herb might be burning because my 3 is hotter than it should be? If it's any indication, I get visible clouds/plumes at 3. PS My model number...

I'll do that tomorrow morning! I had no idea that the herb wasn't supposed to touch the bottom. I was just testing the solo - right now it's 1am and I'm listening to the Great Gatsby soundtrack while lying on my bed... belgian waffles for breakfast sounds soooooo goood.

Need a little help here! I got a solo a while ago and just started using it recently - and would love it to use it SO much more, if it weren't for this one problem: The vapor tastes really strongly of burnt popcorn. I know this is typical if your heat is really high and you're starting to...