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I sent him an email today saying I'm frustrated and the community is noticing how he is handling everything and they are also frustrated. I urge you all to send him an email today as well and tell him you're frustrated. If we all email him today, maybe it will make a difference. I'm going to...

Dude it was obvious you should have waited til mid July to order and then you would have skipped hundreds of people, that's the trick we obviously missed. Oops!

Yeah that's why a lot of people on here aren't acting upset even though they are. They are afraid he will read it and postpone their order or something. Newsflash y'all, he already postponed your order, he doesn't read your emails why would he read this thread? My first order was July 1st, and...

Glad to have you on my team man you are definitely not an impatient Chad. I waited over the 4 weeks before I even emailed or did anything. And look how far that got me. If only I ordered the vape 2-3 weeks after I initially purchased it, I would have it by now. That's the dumbest part of all.

There needs to be more comments like this, all these people that are just okay with being mistreated and keep saying "Just wait" are part of the problem and reason he's fine with mistreating his customers. If everyone sends emails saying they are frustrated and posting on here and on reddit...

Could be it, I'm sober so it makes it worse. I'll smoke in a bit and calm down. But yeah sick of checking my email, FC, their site, and reddit every day waiting for an answer and never getting one, and seeing all these people that ordered weeks and months after us getting their vapes just pisses...

This is such a shit show. So frustrating that he doesn't respect people's position in line at all. Keeps sending out vapes to people that ordered weeks if not months after our initial orders. After he told us "Your place in line will be respected." Where I come from, I guess respect means...

Got an email today saying they cancelled my paypal order and I can order with a credit card if I want to now. Took 6 days for him to get back to me about it after I emailed. I ordered initially on July 1st. I guess I'm going to reorder but it feels like I'm about to pay 300 bucks for a device I...

Delete the firmware from the Haze directly? How do I do that?

Hello, Been using the Haze Square for about 2 months or so. It's great. All of the sudden it decided it didn't want to charge anymore using the wall charger or directly to my PC. So I rush ordered a USB-C thumb drive to install the new firmware. Got the file on my USB-C thumbdrive, tried their...

Oh man, this method would not have worked on my vape yesterday. It was disgustingly full of hash oil. Your fingers would be permanently stuck together after cleaning it if you didn't use a pound of qtips and excavation tools haha. But if you do this every day or two and you don't screw up...

I tried the idea @ginolicious had of just grinding upside down with my 4 piece metal grinder and it was actually pretty fine. Never thought to do that. I appreciate the link though.

Hey y'all, Great news to report. I'm glad I came to the forum and asked questions and got great help from @ginolicious @Djsleepy @MinnBobber and @AJS . After opening the top part of the vape I noticed it was filty with unvaped hash oil that spilled from the container even though I didn't load a...

Alright will do thanks man! But when I had it brand new it was the same sort of hits. Same with my friend's vape. We both watched that vape critic dude hitting it and we were sold. Then we get it in the mail and try it out and there are no clouds at all just whispy little vape dust haha until we...

I've tried doing all sorts of different pulls and I've taken quite a few hits on it since I've had it. Probably 80+ bowls or so. My buddy also has a Phase 1 and he's had the same issues. Ended up sending his back cause they thought it could be a problem with the lids or suction or something I...

Hey thanks Gino and AJS. So what all does the Firmware do? Would be nice if they had that listed on their firmware page. Also do you have any links/suggestions on grinders? Guess I'll give a new grinder a go and see how that turns out. Edit: I typically use the highest temp setting on default...

Hey y'all, I got my Haze Square about a week or so ago and I love it! I also own the v2 Haze and have been a Haze supporter since v1 Haze (I upgraded). The Square is amazing for on-demand hits if you double/triple hit it but it almost never hits well if I try to single hit it. I've tried...

Thanks man just sent them a message. Ya it's pretty rough, didn't have theft insurance either like a dope so the car is just gone. Let that be a lesson for you guys and myself :myday:

Same thing just happened to me! I dropped it from 1ft and this thing chipped off COMPLETELY. Now my Haze will not shut and therefore I have to hold it shut. Any ideas on if Haze will fix this or something? I'm pretty upset. It barely fell and hit just right apparently cause this plastic piece...

I haven't had any big issues so I haven't had to pleasure of dealing with their team much. But from what I hear it seems like they are legit and want to make people happy. So that is why I posted my "complaints" which really aren't that bad but I felt like they should be brought up. Mainly...