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Please let the forum know how this goes. It's my understanding that Ploom will not ship new or warranty replacements internationally. I don't think saying I bought it in "Seattle" and then drove home to BC will make any difference in your claim. If warranty service through Ploom fails, I would...

If the seller is still dealing on Ebay, why not try and get a replacement or refund? I think Ploom has a very valid point that the sale could be considered as fraud (by Ebay), and if the seller is still doing business on Ebay, they could be forced to refund or replace your Pax unit or face...

BHO only became available to me about 6 months ago. When first available to me, I was combusting herb in a water pipe and adding a little BHO to the top of the herb I was smoking.I have never tried a nail to date. About three months ago, I switched to a portable vaporizer, a Pax, for...

I run a mixture of BHO (waxy in appearance) and flowers in every load I vape in the Pax. I lay down some BHO on top of the removable screen then I pack some flowers on top. I never have had a mess occur, but I do on occasion have a little oil get on the magnetic oven door which I easily reclaim...

I have had this happen to my Pax several times in the two months I have owned my unit. I found that after removing the screen (via pipe cleaner) three or four times for cleaning, the screen would no longer fit properly. The screen would obtain a slight bow and this would cause it to "rock" while...