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ah, nevermind. I get what you mean now. Off to find glass beads... Do you mean under the ceramic?

Hi All - Just wanted to thank everyone for the good info in this thread. I have tried so many vapes (firewood, firefly, haze, buddha... the list goes on). Turns out the simplest is what I needed. After lots of reading and research, I ordered the Bronze Sherlock. Man, I love this thing! Love that...

I just did a chat with FF support and was surprised to learn there is no option for a discount to trade your old unit for a new one - just the update program. The fact that they will upgrade your existing unit for $30 is nice, but it does not affect warranty. Support told me the heating...

I've just called support again for my second return within a year. This time the unit blinks blue three times and then turns red when it is on the dock. They said it's a known issue and they will repair or replace, but damn. I'm bummed because I feel like I purchased a premium vape (at least...

The ultimate sacrifice! I don't have a volt meter. BTW, I got the impression that the rep was familiar with this forum, because I mentioned that I wanted to have them look at some things I'd learned here. After I asked about the bluetooth thing, she said that was something that people here had...

I actually just called the rep to ask about the bluetooth/app idea. But, she said that the bluetooth is a receiver and doesn't drain the battery even with the app open. (I will still try it when I get a new unit) BTW, I also asked if they'd drained the battery and tested the maH as suggested...

Good idea. I'll mention that when I hear from them again. I usually leave the app open I guess. When I get my replacement, I'll make sure to close it after each use.

Damn! Can I have yours? lol. I want mine to work like that. I'm also going to try your temp/calibration settings if they replace mine.

I din't notice the blue tip icon. I will look for it if I get my unit replaced. That's pretty funny. How many draws are you getting from each fresh battery?

I'm trying LOL. They have it now. They want to send it back unchanged because they say they can't replicate the issue. The senior rep will get back to me tomorrow after she talks to their execs. I tried to be nice and polite, but I'm getting pretty pissed off. Thanks for sharing your settings...

About 5-10 second draws. Usually spaced out between 10-30 minutes. I've tried between 360 and 420 degrees, and various calibration settings. When I sent it back to them, it was set at 111%, so they've said they think that's why the battery life is so short. The thing is, I have tried at various...

I am getting between 5-7 draws before the battery dies. :( I had high hopes for their service, but am really bummed that they don't see the problem upon return. They said they are 'activating' the unit for 30 seconds at a time without issue. I don't think they are actually drawing on the device...

I am beyond annoyed with this company. After troubleshooting via email and phone, and sending the unit back, I got an email today that they found NOTHING WRONG. They said it was because I had the calibration set too high, but I've tried at several different settings. Holy shit. They said they...

FF sent me an return authorization today. I pushed for a prepaid label. Kinda annoyed to be expected to pay for the return when the unit was obviously defective from the beginning. My earliest contact with their support was in the first week of having it. I really hope the replacement/repair is...

Still having battery issues here. FF2's support emailed me about the new firmware - I really hoped that would help. It's a little better now and the app seems more accurate on battery levels, but I'm only getting maybe 4-6 draws before each battery dies. FF2 CS asked me for my address recently...

It is the blinking red light - I will try cleaning, thanks! Yep, wall charger. The company sent me one at no charge when I emailed them about battery problems. My experience has been that the battery doesn't hold a charge for long after being charged up with wall charger. Maybe this will...

I really want to love the Firefly 2. But the battery! Damn, the battery! The only way I can use it is to keep it on the charger all the time. It lasts for about an hour max if not on the charger. I have the wall charger, but that battery drains fast, even when not in use. I'd imagined being...

So you probably have the external battery charger? Does keeping it on the doc between hits help? I think I’ll call them tomorrow to see if they will send me the external charger.

For those of you who have solved the red light issue by using an external charger - did you get the wall unit or the battery charger? I have a quick charge wall unit and a cable so I'll probably try that. I'm having the issue where the unit works for one or two hits then starts flashing red...

Yep, that's what I figured I would do. It seems weird to use the device itself as a charger, but so be it. :-)