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You really have to let it soften by warming it, either on the heat exchanger or in your pocket. Even though I let mine soften, I really made a mess of this tin, what I did in order to get it out, was eventually wrap a kleenex round my fingers to avoid getting Buzz-butter under my nails, and then...

OK, thanks for the help. I will plug it back in and leave it over night tonight, and see what its like in the morning. Another question, I was reading a few posts that speak of pds developing rattles, and that's due to the heat exchanger not being in place correctly, because of clips coming...

Hi all. my name is Alex, I am the latest in a long line of PD owners. I am happy to say it is actually my first and hopefully only vaporizer. Though unfortunately I haven't had a chance to make use of it yet, as I am out of herb, and probably won't be able to get any for several weeks. Though I...

Hi