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Take your shots, creampuff. You don't get to judge my satisfaction level with this transaction. There is plenty of room for Vestratto to improve some aspects of its marketing, sales and logistics, and you apologists aren't helping it to mature as a company.

I could understand a small discount for influencers, but a different kit entirely? Bullshit. John tells me in an email that there's NO WAY they are giving out extra $2.45 o-rings with our user's orders, but this is just fine?! Piss off.

Yeah, I don't resent professional companies like Vape North who have dedicated logistics for Canadians that aren't absolute trash from start to finish.

Stupid ass logistics that favour Americans. The shipping cost on this unit was equal to expedited shipping here in Canada, which is a 3 day National guarantee. I'm looking at over 2 weeks delivery time when people who paid a day before me in fuckin' Alabama are already receiving theirs? What...

Respect is EARNED, and since I posted about this today, I've had several long-time 'respected' members challenge it, so I could really give a fuck. Seems like a pretty toxic place to me. Fanboys and chirps. What a shit crowd.

For anyone sharing my concern but too afraid to speak up due to the brigading on this toxic forum, I contacted Vestratto... They have told me it is the fault of the logistics company having not updated after pickup; "check tracking again, late Monday," were their instructions. The rest of you...

I mean, you said yourself they delayed your orders due to a heat shield issue and communicated it to nobody. I don't expect anyone to be checking tracking for me, I expected my unit to go out last week as per their stated process. Again, just speaks highly to an amateur company.

And I'd be fine with any of that, but it sure would be nice to hear from Vestratto whats going on.. They said 3 day turn around on processing to shipment, and we are well passed that. Not a word from Vestratto, radio silence. Feels amateur and I don't like it.

Right, but this is not a founder's order, there is no implicit pre-purchase wait period, so I accept zero excuses why this didn't go out sooner. This isn't about product function, it's about principled business practice. **Edit: Apologies to mods, I neglected to use the shipping thread.

I'm not laughing. I paid Monday and I'm still sat at "electronic label created". It seems Vestratto is all too eager to take our money, but delivering in any kind of respectable timeframe is becoming questionable. Even if it ships Monday, it has to travel cross country for me, with no option...

Ohhhh, okay fair... I retract my earlier reaction. Buddy could have been more clear.

Wait, what?! So late-Jan user's orders got a case but we recent orders do not? Wtf is going on here, @Vestratto?

Yeah, I'm not looking to be pampered in extras; I passed on the initial drop and I have zero expectations that non-founder buyers would be treated to free upgraded units, half bowls, or even a case. But I really do feel like a one-time basic maintenance kit isn't a big ask or expectation at...

Right but I'm not talking about bowls, I'm talking about a basic maintenance kit. And one company's practice doesn't need to serve as the baseline for all future companies. MOST vapes I've bought included basic things such as screens and o-rings, and I don't think it would be a bank breaking...

I have the user's edition on order and am extremely excited, however, I can't lose the nagging feeling that it is somewhat frugal of Vestratto to not offer an extra o-ring set and an extra screen on such a pricey unit. I bought the MadHeaters Revolve stem for less money and it came with many...