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Sorry about the confusion! @martinstraka8282 is correct! Thank you for clarifying! Nerissa :)

The first buzz is letting you know it's warming up and the second buzz is letting you know it's ready to go. Once you feel the second buzz, start drawing, and keep holding the button until you’re done with each hit. Nerissa :)

[/IMG] Get your orders in! There are only 11 more days till Christmas. Click here for more information and to place your orders! For International Customers: -MV1 Festive Deal is available at vapefiend.co.uk. -Xmas Deal is available on vaposhop.com (online European retailer). Happy holidays...

Thanks for letting us know. I will PM you and get your account information to start a ticket. I apologize for the inconvenience and we will take care of you. Nerissa :)

Hey FC members! I appreciate your patiences as I gather correct data for you about the latch door. The oven door latch has always been plastic and the chrome MV1 latch is chrome plated plastic. As for the latch door breaking, it is not a widespread issue. Our data shows that there is .1%...

[/IMG] Enjoy a Festive Treat from Ghost! Free Fast Charger & Crucible Dispenser when you purchase the ‘Festive Treats MV1 Deal’. Please click here for more information. Happy Holidays from Ghost Vapes! Nerissa :)

I apologize for the delay. I just didn't want to post something that I am not 100% sure. Once I know, I will let you all know. Thanks for your patience! Nerissa :)

It has been confirmed...the latch door clip has always been plastic. The chrome MV1's are plated plastic. Nerissa :)

I believe it has always been plastic, but I will double check and let everyone know. Nerissa:)

Thanks for the pics! Have you sent the pics to our CS team? If not, I would like to send them with your permission. Nerissa :)

I am sorry to hear that. One of our CS team members should be contacting you soon. Please PM if you have any questions. Nerissa :)

Sorry to hear you are having trouble with your MV1. I will PM you. Let's see if we can set up a video chat with one of our CS team. They can check your technique. Nerissa :)

@roonsy and @FlyingLow , I will send you a PM to get info from both of you and see what we can do. Nerissa :)

Sorry about the miscommunication. We certainly do not regard charring as being normal on the MV1 and we are getting this resolved for you ASAP. Nerissa :)

Hey FC members! Here is our Black Friday Event! You will receive a FREE Charger & Crucible Dispenser (worth $90) when you purchase the "MV1 Black Friday Deal". Click here to take advantage of this promotion. :D Happy Holidays! Nerissa :)

I would contact our CS team and start a ticket. They can definitely help you out. Since it is the weekend, they will process your ticket on Monday. Nerissa :)

We are still sending you a new unit and you do not have to send your old one back, given your circumstances. Nerissa:)

I apologize for the miscommunication, we are sending you a new unit before you return the original. We understand your situation and we apologize for the inconvenience. Nerissa :)

There have only been 2 versions of the gasket and new heat sinks. All the units being shipped have the latest one in them. Nerissa :)

I would try it again. It might be case sensitive. If that does not work, contact our CS team or our Live Chat, which is the green icon on the bottom right of our website. Nerissa :)