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We're happy to announce that we're now carrying the Vapor Cup! Learn more about it here. [/IMG] [/url][/IMG]

Thanks for bringing that to our attention. The Deluxe Package is something that was offered at an earlier time that should have been removed from the options. We've gone ahead and taken care of that. Excerpt from our website regarding the rewards points program: You'll earn one Rewards Point...

NICE!!!! Thanks so much for the kind words SpaceRace. We love hearing positive feedback like this from our customers, and truly appreciate the fact that you chose VaporNation. Message us your name and order # and we'll add 50 customer rewards points to your account, as our way of saying "Thank...

Hi SpaceRace! We're thrilled you decided to purchase the Volcano Digi through us! Volcano is the most trusted name in the industry, so you know you'll be getting a top-notch, high-quality unit. We're also happy you did your research and were able to take advantage of our free gifts and...

While we can't offer free shipping to Canada, you can take advantage of our FC coupon code "FC21" for 21% off.

Unfortunately, we don't ship free internationally. Were you interested in the Vapir Rise itself or accessories for it?

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The miVape is almost here! To celebrate the release of this highly anticipated modern marvel of vaporization, we're offering our FC supporters something special. Pre-Order the miVape now, and receive 25% off when you use coupon code MIVAPEFC during checkout. That's right. 25% off. That's a...

Hey guys, As a way to say thank you to all of our FC supporters, we're giving you more savings than ever! FC members can now use coupon code FC21 during checkout to receive 21% off your order. We truly appreciate our customers, and are proud to be one of the nations largest retailers of...

Looks like your order is all set to ship out today. You'll be receiving an email later today with tracking information. Once again, I truly apologize for the delay and inconvenience, and really appreciate your patience.

We initially attempt to contact customers by phone when we need cc and billing info verified, but if we don't hear back we'll then try email. No worries man. I appreciate your understanding and hope that you'll continue doing business with us in the future - and we'll try to do a better job of...

I'm very sorry about this inconvenience. It looks like your order was placed after 2pm on Friday, 5/22. Because we're not in the office over the weekend, and because Monday was Memorial Day, the order didn't come through to our customer service department until the following Tuesday, 5/25. At...

We apologize for any confusion regarding our promo codes. Due to agreements we have in place with certain manufacturers, promo codes are not valid on Volcano, Ascent, Indica, VapeXhale or Herbalizer products, and cannot be used in conjunction with customer rewards points.

Hi JayF, I apologize for the issues you've encountered with us in the past. While we do offer RUSH processing, which ensures orders placed before 12PM ship out the same business day, it generally takes us between 2-5 business days to ship out orders that have selected our standard free...

Thanks for checking out VaporNation. We truly apologize for the confusion regarding the promo code. Due to agreements we have in place with certain manufacturers, promo codes are not valid on Volcano, Ascent, Indica, VapeXhale or Herbalizer products, and cannot be used in conjunction with...

Thanks for the kind words! We really appreciate it. We hate when we're not able to fulfill an order due to an inventory issue, so in those cases, we do everything we can do keep our customers happy. If an item is out of stock, upgrading the customer to a higher quality product at no additional...

Hey guys! Thanks to everyone for your continued support of VaporNation. We truly appreciate our customers and work hard to ensure everyone who shops with us has a positive experience and walks away feeling satisfied. As a way of saying thank you, we're currently offering 20% off most products...