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Submit a ticket and well guide you the rest of the way, also make sure if CS team asks you to ship back your top to upgrade to the touch button top then ship back your SS shorty tube as well.

We should have the replacement globe glass in stock, and it should be up on the site for purchase, if not I'll update today once I'm in the office if not tomorrow.

How long have you used the cartridge and how fast are you hitting it? Want to know how much time you allow between hits, and how long your holding the button down?

Believe me KK I'm watching @elmoe420 's situation, for something like that we do take care of customers and replace the carts if they are within 24 hours of receipt, but at the same time there are over 50k+ kiss carts out there hand full of issues like this at most that the kiss cart came apart...

No ETA on the 1701 but it is in production as well as replacement donuts. Please understand that there is the upcoming Chinese New Year so all our employees in China will be on holiday for about 2 weeks.

No but we finally got the prototype heater for mock up purposes.

No you stated the kiss being low quality. Meaning parts used that are not up to industry standards. I mind telling you the standards are set by us. As for the kiss breaking easily I can say the opposite as we have many customers who use the kiss carteidges for over a month. As for dodging...

I take offense to the part that we have ignored our customers. Up Tech First to use ceramic wicks First to use Ti Gr 2 coils First to eliminate none essential materials from cartridge. First to offer a Ti rebuild kit To say we have ignored our customers yes I'm gonna take offense to...

The only reason we say don't soak the mouth piece in solvent is to cover our selves from legal issues. In other words do it at your own risk.

I due time we finalizing some numbers now.

btw something im working on.

Herc Ti Coils, and Nibbler XL up on the site for purchase.

Sorry been away for a while due to health reasons, I'm gonna double check what we got in today and let you know. I know for sure we got the Herc TI coils and gonna confirm the Nibbler XL and that we have all the parts needed to ship them out. Also testing starts for the Kiss Alpha C and Tritons...

Actually atmos rebranded it. This was a product smoore ecig company developed.

Standard 510 ego 650mah lcd read out battery with a pancake chamber that many claim vaporize herbs but in reality does not. Ok for oils bad for herbs.

Hercules Ti coils are finished production and being packaged up and shipped to distribution center.

Nibbler Xl's will be back in stock on monday thats confirmed. as for the 1701's please understand that even as we reduce failure rates its not the best when compared to the Hercules SR series, never will be because of one flaw and thats the wires needed to make a connection. They will break...

for the touch button tops i would suggest ohm range is .8-6.0 ohms, the top is certified for that ohm range, if you go any higher on the resistance ( meaning below .8 ohms ) it could cause issues.

the 1701 can run on our Omicron, Persei, 8 devices, we have to do final testing on the Ophos and Omicron lite later on down the line. I think we will be doing two versions of the 1701's 3.7v and 7.4v versions. Not sure yet but we will know later on down the line on what we want to do as for now...

Yup and since its rebuildable all you need is spare discs and your good to go. No more purchasing new coils at full price. Plus with the additional improvements we have made we have reduced faliure rate. This was the main issue we stopped production last year to fix issues that currently...