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Having just finished reading this thread front to back, yes there was an issue several months ago which the sales@ email address was not going to Mike and his service team. But that issue has been resolved, you should have no problem contacting them any way you desire (he's also on this site...

Thanks @Madcap79 - for anyone curious, there is a small air leak on his model because I had to use a dremel to bore out the inside a bit since the glaze added thickness to the inside of the piece. I *hope* the finished product will fit perfectly without any need for modifications. I've got a...

Don't know, I personally don't care for straight tubes anymore - why crane my neck when I can sit comfortably? It's all about personal preference - the beauty of these cheap pieces is you can buy many for the same price of one at your LHS. Less diffusion is always better to retain flavor of...

Simple, remove 3 screws and swap plates then reinstall. The hardest part is lining up the outer trim plate and the inner plate with the proper screw holes. I've done it a handful of times. Just be careful with those tiny stainless steel screws. They strip very easily. I've only lost 1 so far...

No problems on my account - Given how frequently I receive PM's, I should see something like that. Sounds like corruption in SQL table. I'd contact @vtac about the problem

You'll never see official thicknesses listed on these pieces, and anything you see on reseller's websites is usually bullshit (I've seen everything from 3 to 7mm listed for the same piece). Typically the pieces we mention and love are around 3mm though I haven't tried to use calipers on one to...

It won't update between the time it gets on a plane and lands in the USA and is processed. It will take several days to update. Be patient, I haven't heard of one shipping complaint regarding Sunshinestore

Not quite sure TBH - the basket screens are adjustable for a reason, but everyone seems to find the best results at that distance. The reason for the distance variations is because it simply takes time to install properly. Remember this is a one man (and now woman) show. They don't have a huge...

It may be a crack in your plate, I started to hear a "clicking" sound when I started to heat my plate from cold-start. It was very hard to see the crack, it formed actually on the side of one of the notches and blended with the shadows. I was only able to see the size of the crack after...

Yes, It absolutely sounds like you have your herb far away from the heat. It's hard to see, but the herb should sit VERY close to the heat, almost touching (sometimes my herb does make contact and stick to the screen, but usually only when I pack a huge load. I usually poke my screen up from...

A) Is the Nano's wood warm to your touch (giggity) - if not, let it sit for 10+ minutes to reach the set temperature B) How far is your material sitting from the heater? Using the metal E-Pik, there is a metal notch on the longer tip (for stirring). The long notch indicates the optimal distance...

You're not the first to report rubbing like that. I think it was either a bad batch, or they got dented somehow. Once you get a perfect one, it should spin easily (first time I used it I had to check to make sure it was actually working! I thought something was wrong)

Yes, at 5.5, it's actually rather dim.

FYI, it's not an LED. It's a blue Neon light (unless I'm mistaken). LED's can't dim without some additional electronics on 110V, the neon isn't actually all that bright when sent to 7. Might get a bit annoying at 10, but how often are you running that? I was thinking about making a small...

I don't have a Solo, but it is a wise choice - very popular on this website. I have the Lotus - it is a very powerful vaporizer. Once you master the technique, it can rival any desktop vaporizer. My Lotus is just as powerful as my E-Nano, and much more fun to use. Welcome to the website...

I know you're offering to give it away for free in the classifieds currently...... But ya know......That looks totally like something I could fix with my 3D printed plastic molds. I basically design a 3D model of a part, then run it through a program which generates two negative halves in a...

I actually don't need the press to make more basket screens. I actually need them to re-form some of my screens which get bent up while installing (some of my GonGs are a tight fit..... phrasing :rolleyes: lol)

I've actually been thinking about making a 3D printed press to mold several screens at a time, does anyone know the correct size OD for the baskets? Wouldn't be too hard to design if I had proper measurements

I love the random shit I find sometimes on DHgate Genius, or insane? Not sure how the hell this piece would perc, not well I'm guessing....

@Deja Vu has done a lot of research on this subject I believe