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Could be time for a cleaning, you are sure the battery is charged? Or one thing is common with most tanks is air is trapped between the oil and the SiC which means you have to warm up the air and pull the air bubble out. this can be accomplished by warming the tank up, unscrewing the mouth...

Trinity XL now available in Europe until Brexit i suppose. Then it will still be available in Europe. https://teamgreenonline.co.uk/product/bubbleman-trinity-tank-xl-refillable-thick-oil-cartridge/

no That’s not it at all. We will get you a Hercules if you want one. Submit a ticket please.

@nosmoking tcr should be 352, I know @OF has been using 400 as the setting but if you are using TCR you can bump watts up to 16-18. Hope this helps.

WE have the Kiss AC v3 or if you want to wait 2 more months we will have the Triton, as for the hercules try puffitup.com as well as they might have the 510 version.

I do apologize, please submit a ticket and we will get you up and running ASAP. Due to the nature of the beast and not using any silicon or cotton to seal things off we have to make sure all parts are fitted perfectly. Once in a while we might have a tank that has the SiC not seated right...

we have tried on early designs its a bit of an issue but working on it. Original design had slots so we are still thinking about it.

In theory i can make it work but i would not say its going to work to the general public. Its going to take precise control of the unit and some outside help to get it going at first. You would need to have some movement of the oil at room temperature to reduce the frustrations of it. In other...

The Triton is considered to be the pinnacle of coil technology. It is designed to take the Kiss AC series to the final level where the only thing left to improve is make everything out of diamonds. In the video i showcase the capability of the coil not leaking at all with a 0.9ml of liquid...

once again i do apologize and it hope you enjoy the new coils.

@TeamGreenOnline is the guy in UK you want to talk to, the package is on the way to him. Also the XL is easier to load. I do apologize on what happened but can you please email the image to what happened to support@w9tech.com i cant see it here. We want to see what the issue is. Thanks.

It is the same heater so go with the same settings. Enjoy

The coil has to be installed before filling. Meaning fully assembled and only mouth piece removed. @nosmoking Edit: Here is the video.

The Trinity XL tank allows us to offer different coils, the Standard XL comes with 4 x 1mm holes while the optional coils have 4 x 1.5mm holes. These new coils are optional and will not come inside the Trinity XL. Hope that explains it. We are also testing 6x1mm holes and 6x1.5mm we will see...

we now have the new Trinity XL coils, 1.5-mm intake holes.

To tell you the truth my 4 year old AW’w have outlasted my other 18650’s and i have pushed them over 800 recharges each set already.

I don’t think is lack of cleaning but we might be able to trace it down if I can get your contact info. I believe talking on the phone would better speed up a resolution. Please do not think I didn’t respond past 2 days to your issue as I’m trying to figure out what could cause it. No solution...

How many hits per session? Feels like the tank is getting really warm and not enough cool down hits, which translates to flooding of the coil chamber. Is the tank getting hot and staying hot for a long periods at a time?

14-16 watts is ideal I go up as much as 19 but then Tc is really recommended for that. Is there any heat up time ? I mean do you heat the coil up before using it? As this can cause it. Can you give me the full settings you use let me see what’s going on.

Glad you like it. To remedy this issue you need to pull push pull. What this means is start inhaling before you push the button and keep inhaling after you let go.