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It took 7 days to get to Australia, but the tracking never followed the parcel and it still reports as in-transit. Just a heads up, hopefully it tracks it for you. But I was both surprised and pretty stoked to have it arrive unannounced after such a short time. Some good reports above, you made...

Appreciate the input, and the legendary ultimate awareness of PBW. Unfortunately, my problem isn't merely a matter of dislodging the mold, rather it needs breaking apart so it can be washed out of the perc. At the moment it bridges itself by wanting to go through multiple holes, and nets itself...

All this sounds promising. I really want my glass back. I feel so stupid for arriving at this predicament! Here's to hoping our super detergent friend is more successful than the super-hero of water pipe cleaners ("orange chronic"), which did naught. ---- Actually, any insight into successful...

Thanks OF This parallels my thoughts. I've yet to try bicarbonate soda and/or vinegar, but that would be a good choice. I bought PBW before I started buying all sorts of weak home-based chemicals as it seemingly needs a bit of power behind it. What I did have I have tried to no avail, which is...

I'm eagerly awaiting on some PBW to hopefully rectify exactly this - mold growth stuck in my diffuser. What's the opinion on how well PBW will clean this? It needs to be broken down so it can fit out of tiny holes... I may need an intense solvent but I'm really hoping PBW will do the job...

Loudest: three-hole stemmed mini-beaker. Chugs with a satisfying pop with every bubble. Not the best stealth option. Other loud pieces were my giant 43cm honeycomb to 8-arm tree (RIP) and torus incycler. Quietest: Silver Fumed banger hanger. Tiny little rig with a shower head perc and minimal...

It seems some of my batteries are struggling to hold a charge, they've probably seen the 1-200 charge cycles by this point. It could also be my new hopper, which seems to love the blue flickers. I'll get another fresh body in a couple of weeks to compare with, but I feel like a battery order is...

The audible sound is most likely energy pulses, however it's not via the heater. I have experienced loud ticking when one of my heaters wasn't working, I'd get blue lights immediately, no heat and loud ticking sounds. My guess is it has something to do with the large voltage running through the...

I received a new Ti body today, which is the same finish as the shinier, darker model that arrived with my pre-order for a friend in August. It looks a lot nicer than the OG, except my mouthpiece really contrasts now. But - it fits perfectly, no more raised edges like my last replacement body...

Sad to see more cases of units being little shits @Vapor_Eyes file a warranty, that sounds like the first problems I had with my original hopper. Still waiting for that ones third body to arrive and for my blue Ti replacement to ship.. It's been pretty awesome being able to use someone else's...

Oh man how frustrating :( I think this should be fixable, but I really don't have the knowledge to say. Hopefully someone can chime in with some good news! Good luck!

Agreed, and I'm sure we will. Especially when their production drops to a more casual pace. In terms of other devices, HL have shaped the market - just look at the flowermate Swift / Boundless CFV. I think there will be a year or two before there is adequate competition to the GH dynamic, but...

I think it is a feat to be proud of, it certainly instils confidence in their lifetime warranty. I stumble upon things like this and I'm happy I sent my money in the right direction. Albeit I'd be even happier if my back-up hadn't cooked it on me I agree, and I'd prefer if that particular...

I enjoyed reading your post, and I think it is fair to correlate customer communication ability with the rate of HL warranty. I thought I'd use my own experiences as an example of this (above), I am not meaning to be disrespectful to anyone, but I think what @moondog says is true, and the cases...

It is exciting for me, I really miss having a portable vape that isn't a POS. I think the lousy responses have more to do with the fact time slows down without a hopper, and it feels like a long time between non-instant communications as it is these days. HL have boasted they've sorted 100% of...

It took HL all of 12 hours to sort out my latest warranty issue. They'll be posting a replacement blue Ti body to me over the next few days, and I'll be sending both replaced bits from either hopper/warranty back together when I get the chance. I'm very happy with HL's customer service, I've...

Finally filed my warranty for my second unit. My other replacement body should be here Monday, pretty damn keen. Hopefully my newer replacement body will go the right way around the globe and get to me sooner. Fuckin USPS. It suuuucks not having a hopper. The GH is better than my EQ in every...

"Gotta blaze 'em all" ^a local limited qty bundle Apparently the size is small but the quality is decent with the grinder

Interesting... Thanks for sharing. I'll definitely test an IPA clean on my copped out blue, however it seems this one has locked itself into the software response. Last time I had sensor issues, every-now and-then it would work alright, but it would combust if not done right. If I had a time...

It took them 5 days to send me a replacement plain Ti body, which is currently in New York? I hope USPS is delivering to the right Australia