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The box comes with: (1) PNP unit (1) Mouthpiece and tip (1) 14mm PonG Adapter (1) Stand (1) A/C charger (2) Regular Herb Screen Bullets (one inside PnP unit, one in plastic baggie w/other items) (1) Full Metal Jacket for Concentrates (1) Small wire handle cleaning brush (1) Small plastic...

Did you try filling it with a slow trickle of water? I find if there's too much water pressure, it will just push all the water out of the WT. If you use a very slow trickle and fill to Bottom left corner of the C in the word "Pinnacle" which is about a cm below the top of the inner perc...

"Vape or get off the pot." "Stoned alone..."

With the $50 discount code the PNWT is a no brainer purchase, it is a brilliant add on for the PnP.

Just started using the Water Tool and have a few notes to share: --Overall this thing is very small and quite cute, but looks deceive as it cools vapor very effectively allowing larger inhalations and less throat irritation. --I thought it wasn't very good until I realized I wasn't filling it...

Thanks. Your vids are an inspiration, I may go get a prop torch tomorrow before my UFO lands. BTW, did yours come with a chain and was it hard to remove? That thing looks like the most dangerous unsafe part of the whole unit. :p

I feel for you as a business owner TRVB. Does this mean we do not need to send an email and will just get notification of a new PonG being sent?

All of this stuff sounds like the iPhone a couple years ago that had the antenna issue.

Thank you but this greatly confuses me. Is this for some kind of bulk purchase you are coordinating?

For my first try at sublimating, I ordered a UFO kit, supposed to be here tomorrow. With all the talk about the uncertain lifecycle of the Apollo heater I thought it better to try the analog and wait until the electric versions are more field proven. I admit I am a bit skeptical about this...

It's the weekend. Give them a business day to get back to you, plus this sudden "recall" may have overwhelmed the small customer service office.

Earlier in this thread someone mentioned if you call the number on their website that says "wholesale customer service" they will still help you as a retail customer. EDIT: NM, i see you tried that number and got a VM.

Question for UFO owners, would a chef's torch work with it or something like this: http://www.amazon.com/Harbor-Freight-Tools-Self-igniting-Micro-torch/dp/B001UIYM28/ref=sr_1_4?ie=UTF8&qid=1380821297&sr=8-4&keywords=butane+torch Or are the Plumber's torches just so much better and why? I ask...

The good news: UPS says my WT will be delivered tomorrow. The bad: My replacement PnP doesn't get here until Monday. #FirstWorldVaporProblems

Follow up to my malfunctioning PNP. TRVB will be sending me a replacement unit soon - hassle free customer service is one reason I bought direct. Looking forward to PNP'ing again and my WT is supposed to arrive this week. For a travel bullet, I went super low tech and just covered the top...

Go back one page and look at the picture, it's clearly a black plastic PonG.

Help! My PNPro stopped working last night, it won't heat up. When I press the button, sometimes it starts like it will heat up but then the lights flash amber and it shuts off. Tried it both plugged in and cordless, left it to charge overnight to see if it would reset, but this am same...

Just got my missing pong, shipped Mon from CA, made it to MA in 4 bus days, not bad. Just tried it out, WOW, my first time with vapor through water filtration, what a difference, no problem taking bigger hits. Using it with my RooR Gold Bongfly, PonG fits great. Can't wait to get my WT next...

Do you think it's a good idea to give it a wet iso wipe after to make sure any eraser particles are removed? IIRC those things break apart as you use them like a very soft pumice stone?

Just looked at my PNP and I have some very faint lines just like yours in the exact same position, but they are not very noticeable. Perhaps this is caused by something they do in handling or mfg prior to packaging but yours somehow suffered more greatly.