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Mixing eliquid into your herb doesn't work very well as the eliquid vapes at a lower temp, so until it is vapes off it prevents the herb from vaping. If you want a mix of both vapes in each hit, set it up so the airpath is in order of heating element than herb than eliquid. So in an iolite put a...

Try holding it upright between hits.

How do you use your lsv? Do you mainly have it positioned with the heating element pointing towards the floor while in use?

Maybe it is just due to the fact that heat rises. He stops hitting it, lifts the unit off and keeps it upside down, pulls the elb while still upside down, the turns upright. Heat rises, keep this in mind and watch again, it is pretty self explanatory.

Nothing to worry about, it is just vape from the elb.

So I had two US versions which both failed last year after one montof collective use. As an international customer I had no warranty as I knew at time of purchase. So as the units died I pulled them appart for inspection, both units had the same fault relating to the heating element. With the...

Well, if an invoice copy is required to register for warranty it will be pretty easy for VXL to keep checks on what their distributors are doing. Make it clear to the distributors, fail to play by the rules and your distribution rights are revoked. No need to penalize a potentially unaware...

Wtf? If one of your distributors sell a unit at a discounted rate the customer has no warranty? So if your distributor decides to do the wrong thing the customer gets punished?

Waiting until April the 20th to sell them sounds like a cruel joke. Customers would rather be hitting it that day than ordering it.

To be honnest, I was quite excited when the first unit died as it gave me a reason to strip it dow :) I wont be sennding a unit back to them, I doubt it would be an option and have already determined the failure point on both units with all other aspects seeming to be functional. I was just...

I'm sorry but I do not beleive this to be correct. I see quite a number of failures within the USA that I would assume from reading reports is also down to failing heating elements. I am from a technical and electrical background, I have tested all aspects of the units and the circuitry side of...

I purchased a couple of units a couple months back, both are now dead. As I am an international customer and have no warranty, when each unit broke I pulled them down for inspection. In both cases it has been where the wires connect to the ellement that has failed, but the only fix I can see is...

Just saw this, notice they have added a cable gland to the cable entry point, good to see they are listening to feedback. The way it is now, or so it looks, will make it a lot safer. I wouldn't mind grabbing one just to check it out compared to one purchased only a couple of months back...

I'm suprised that plate is simply glued in place. Go with what Vitolo said, contact the manufacturer. If you have no joy, personally I would put a chissel on the end of the glass where it connects, tap it with a hammer to gently smash it off. Get a new heater cover, remove all the shims, put the...

So a couple of international customers try to pull a fast one and the rest have to suffer? That really blows. What if some local customers had done the same, whould US based customers then have to pay via money order as well? Everybody wants to know when an international version is available...

Good luck with that, I have tried multiple times just to buy a us model but after contacting them through a few different channels I didn't get anywhere.

Be nice if they added some form of insulative bushing where the cable exits, cost nothing and increases safety. Same as a better earthing system, twisting a stripped cable around the pot shaft doesn't isn't what I would call safe!

I've had my LSV for a year, still love it. A friend of mine tried it, bought one as well. I posted here in the past, one thing I don't like is how the cable exits the unit, I have always used a raised finger to take the weight off the cable which would otherwise be placed where the cable exits...

I really want to order my cloud, I've contacted stonemonkey and phil a few days ago after receiving my invite to order but still no response from either :cry: I wish I lived in the states, or at least knew someone who did.

lol, I'll up the output and even throw in a few ups's, I can make it work. Yes I agree no inverters would be the go, when an international version is available I'll be getting one, but I'm still keen to try my luck in the mean time seeing as my turn has come up. There is no word on an...