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Head Wize is now LIVE,... and away we go!! If you are getting great customer service, it could be us. If you are not getting great customer service, tell them to contact us! I will be in Vegas at CHAMPS next week pimping this thing. bruce@head-wize.com / 855-433-9493 / head-wize.com (yup the...

I have been working on a grateful dead/ nazi conspiracy theory with a friend for a couple years. Perhaps this will inspire me to put up my findings. And no, I don't believe the dead and Nazi party were in cahoots but I can show they were Hahahah The nsa on yer trail for clicking to their...

Hahahah that is a great one,... no wrap your mind around this,.... what would the nsa use the redirect for and who would they target,...clicking the link puts the user into what category? Now the nsa has all our information..which they already had Hahaha.

Zephyr most certainly was not sending used units to China for repair, do you have any idea how much that would have raised costs? They were repaired in CA. I don't think the small amount if repairs, (% wise based on sales) or dirty ions was the problem. I hate to speculate why, but I think it is...

Skip the vials and use oral syringes that come with caps. They cost less, are way easy to fill and dispense from and have metric units printed on the side for exact dose/ volume

Not real sure cause I am no lawyer, but that sounds like it should have been a dea raid, not customs. Bruce a mastermind, I kinda like that.

Good questions, thank you. Sorry to hear that you got Bangalored,.... that is one good thing about Head Wize,...... Customer Service outsourcing out of the country,..... I am TAKING IT BACK!! I have myself and 2 other staff members to start with. If I we experience high call volume there is an...

I have found that troubleshooting is usually pretty basic. If something needs a more in depth analysis, likely the problem unit would have to be sent in anyway. As a company I wouldn't want the responsibility of another companies proprietary information, same with customer databases. Each client...

I think there are folks on this site from all walks, uses and so on. Personally I have been addicted to tobacco and on occasion mixed it with my cannabis. I always saw myself as a "purest" when I used to smoke tho, didn't much care to mix the two. In my travels I have found a small %, maybe...

I think you are suffering from the switchover from combustion to vapors. There is a bit of a learning curve at first to be certain. It seems vaping is different for just about everyone and there are a lot of variables that make one session better/worse than the others. My first guess would be...

Seconded

It means not, Head Wize wouldn't be able to discuss anything illegal. section 863 says anything used to ingest an illegal substance is drug paraphernalia. The trick is all about intent, see section E. This list has been in existence since 1995. Every few years the DEA steps up enforcement of...

Sadly to say the state laws regarding Medical MJ are still superseded by the federal law. Within the industry it is refereed to as "intent", if a manufacturer, distributor or retail outlet sells something to someone that they know is to be used for illegal means,.. that is also illegal. This is...

You are soo very right

I would hate to get into actual pricing right here out in the open and all but I will say it will cost less than having an employee. If you only count not having to deal with payroll taxes. The Head Wize model does costs on average 20% less than similar services I have researched and a client...

hey man, I appreciate you broaching this topic, I had been wary of saying anything as I do not want to come off as a bigot or ethnocentric. I think a lot of people are turned off ( in America, North America as Head Wize will be based here ) when they place a call and the answering party has a...

Thanks Momofthegoons and Herbgirl... I think you have pegged exactly what I am shooting for. Beezleb,... you hit the nail on the head as well. A lot of that stuff I have worked out but some is still being worked on. I just got my phone system today and am learning how to use it. Amazing what...

Funny thing,.. I was once a taxi driver. Still have a copy of my chauffeurs license around here somewhere but the guy on it looks like some kid and nothing like me hahahah

Thanks Lo, I love good customer service as well and there seems to be a lot of that lacking lately. I would open my business to the entire industry not just vapes, as much as there is a market in the vape only field, I think an industry wide service would do better. Everyone from manufacturers...

Wow, I may have been a bit unclear but I think Hippie Dickie and momofthegoons has the nearest approximation to what I am going for. By customer I mean head shop, manufacturer, distribution company, online reseller,... I should call them client instead of customer. The end user would never...