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Arrgh, FC peeps you are glad you don't have to do this job. A super mean customer has been yelling at my office girls on the phone and it's bumming us out!! She had a very old vaporizer that we couldn't repair. She bought a brand new vaporizer at our "NUD" rate... which is a really good deal...

I hope that advice helps! Personally, I stir or dump out& regrind if I want fresh go around on an old bowl. Regardless, it shouldn't quit on you. Usually I find it's the material you're vaping that is going dry too fast. If it stayed the color green but ended up dry to touch that might be...

5 is right for OFF. 6 is the first click ON. it goes to about 1/2 power right away which is perfect for the aromabowl. 3 o'clock should be the max. btw if the knob gets pulled off or something you can put it back on at the same position.

Oh, now that I read this I'm sorry you went through that. We're discussing better ways to clean the hose at our next customer service meet. Next time mssg me or (for faster service) get a new hose from our website. They're really inexpensive compared to a whole whip. if you message me your...

Sydnee!!! That's a classic example of germaphobes getting harmed by their own germaphobia! my spell check SO wants to change that term to semaphores so I'll let it have it's way for once. OK sorry, actually we like to be clean and sterile also so we've also witnessed the amazing amounts of...

Oh I just saw this, sorry didn't reply sooner. Your vaporizer has the old metal heating element we used from 2001ish on. It looks like the heater in a lot of knockoffs because they were copying what we were doing at the time, of course. ;) So.... is it safe? Heck, we were as anal then as now...

It's a really nice graphic. the top 10 would help people who just want to know where to start, but ya the list has problems. people complain to us all day about most the units on that list. #10 and # 6 are reversed, and of course they're showing one of our biggest knockoffs instead of vapor...

I want to hear how it goes

Well THANK YOU for saying that. This isn't our regular customer service btw, ;) it's the more sarcastic engineer inventor of the VB who peruses through FB and FC when I'm really supposed to be working on my new unit. If you reach an asshole over at our support department, don't blame me... OK...

Some say that heterosexual "action" is really a form of homosexual activity since it's done with yourself, i.e. someone of the same sex. We can't win.

No, you're screwed forever, unless you mssg me your address, in that case I'll send you one for no charge right away ;) ;) You can also email support any time :)

Personally I've always gotten a more speedy high from smoking small bowls and that's why the box vaporizer is made able to get you really close to burning the herb without tasting bad. The vapor is inhaled the moment it's produced so it has no time to get stale. I feel more satisfied like I...

OK, 2 solutions that worked for us: 1) Run hot water through the hydrator to get most the oil out, then use a super strong rubbing alcohol from the pharmacy (look for the 90% version) + handful of salt. Pour solution into the hydrator, plug the ends with your fingers, then shake like crazy...

Yes, for this and any whip, you replace the mouthpiece with an "H2O Adapter" and then plug it directly into your waterpipe or Hydrator. Make sure you get a 14mm or 18mm size depending on what your water piece needs. Our Hydrators come with an adapter. There are 4 types on the right column of...

OK this is definitely going to take some work and have some cost that I don't have at the moment but I really appreciate being able to gage the interest level. We are talking about what it would take to make a small run. Might mssg you guys individually to get a firm tally of who wants one...

That is totally awesome. And someone has A LOT of time on their hands. ;) It's totally doable using a saw and a lot of time to fire polish, but right now is a little over my head.

Yes they would help make the bubbles smaller and send them out in different directions. The glassblowers I work with tend to bug out when I ask for things that make their life harder or make the part crack during production. But it seems really simple so I'll suggest it :) As for the price of...

oh OK, cool, I jumped over to the unofficial FC bubbler page and been happy there ;)

oh boy ok. you're right about not running them dry on purpose. this was the boss and i think he just meant it's not the end of the world if you run dry and it stays on for a second or two longer. e cigs totally melt inside in the first split second after they run dry. persei is much more...

The guys at Delta 9 told me you can run the Omicron & Persei dry.