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Yes, new wood will arrive next week!

:uhh: i have no clue how its stuck, but can you get something under that rim of the herb chamber to pop it out?

Cant say an exact temp, cause every log is a bit different. But the controller has a range from 40%-100%. Yes +15° per step.

No! You can go move the controller wherever you want. There are no steps! Need to take this to the manual. you are not the first one asking this. One full step is ca. 15°C

The glasbowl normally comes with screens. Im sorry they were missing. Shouldn't happen again. Get some 15mm screens on Amazon or something else, we will pay for it. Just write me an pm. @JollyGreenGiant Thanks for your feedback, were working on most of the points you mentioned. The cooling pads...

Here is a shitty picture of a glas stem prototyp im currently testing. The glas part can get pulled out a bit, to add the cooling pads between glas and herb chamber. How you like it?

Yes, im pretty sure they will be available in the future. But this could take a while. :) :)

The smell will go away over some time. The natural oil/wax mixture is not used inside the airpath. You shouldn't let the mouthpiece sit on top of the log. Please send me a picture of the mouthpiece, so i can help you out.

On the magnets, I pin my temp controller on the side of my freezer im vaping on. or use the adhesive pad to fix the temp controller under your table. You can even put the log on a wall and just take hits from the wall. but dont let it unattended this way.

You are right, needed to reupload. Now you should see it.

The 14mm bowl is available in the shop already :) I have a concept for an glas/wood mouthpiece where you can still use pads, will post when i have a prototype. In the meantime, you can take an normal 14mm glastube 10mm inner diameter 13mm outer diameter. and install the herbchamber on top...

We will bring back the budget version with a plastic controller. Price will be under 300€. But were very busy atm.

Working on it. The log should work, i test all my units. As seen in the perfectly taken pictures it got a color change on the tip from testing. I don't think it got damaged from shipping. Should be a cable/power source problem. No panic, we will avoid sending out untested cables/power sources...

The cable between the log and the controller is a standard part you can buy somewhere else if u need another length. I feel you, but im working part time on the CouchLog project and can only move little steps atm. Its not the only thing on the to do list :) The problem with the dark wood is...

seems like they have used the log before they shipped it, otherwise i cant explain whats happening. We did the last batch mostly by DHL and worked fine. DHL changed something that let the prices explode, atleast in our area. But we are looking for options.

I just thought the exact same. Completely random behavior :) 2 are in Kazakhstan now. One still not moving. And another one just arrived in the US. That gives me hope ;)

Added 4 logs to the shop, one of each wood. 14mm glas bowl will arrive next week. :peace:

Really sorry for the delay. I don't think we can do much to speed this up. Thanks for the purchase and congratulations on you successful break ;) The chamber where the glass beads go, got an 11mm diameter and a hight of 25mm. You can put in whatever fits. Smaller beads add more cooling. I...

It ships with an international power adapter (where you can switch the plug) if you are living outside of EU.

Thanks, took me a long time to find it ;)