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Is Amazon an exception? I don't understand. I thought O&B would honer warranty service from all authorized sellers? If not, this is cause for concern, with warranty service from O&B you only need to return the main unit. I bet a return to Amazon would require sending everything, and If it was...

imho, no , as long as you remember to turn it off. :ko:

I got word back from Iolite that they don't provide non-warranty service. Fair enough... Also I was told that Amazon is an authorized seller of Iolite products. $169 + free ship...

there is also a note on the website saying , store closed for holidays , reopened 31st Dec, 2010..

gdtrfb :cool: 16 months, cool, how many cans have you used? brand?

same here..

I don't use the stem bowl to load with. I think it helps the screen stay cleaner just a little longer. I tap/pour straight from vial to bowl. I still have to clean/replace screen every 5 days though..

after drying/grinding herb... I've been using theses little vials to store/preload "bowls" they store the perfect amount for me

aloha Approaching 3 months usage on my first iolite. I love it, this little guy helped me stop smoking. I think it will need service soon. Has anyone sent one in for just service? How long has anyone had theirs last?