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MadHeaters Shipping Thread
- Thread starter cybrguy
- Start date
Orangeimposter
Well-Known Member
My order that shipped May 22 has been stalled (without updates) since May 30. Im waiting for 21 days in transit to pass so then Mad Heaters will dispatch a new order, hopefully in the next day or 2.
It appears my order was travelling like this:
Mad Heaters -> DPD -> Ascendia -> UPS MI -> USPS -> My Home in the US
I believe an issue happened where UPS MI -> USPS. My tracking for USPS still says "awaiting package" while the UPS info says it left their facility.
Back to patiently waiting.
It appears my order was travelling like this:
Mad Heaters -> DPD -> Ascendia -> UPS MI -> USPS -> My Home in the US
I believe an issue happened where UPS MI -> USPS. My tracking for USPS still says "awaiting package" while the UPS info says it left their facility.
Back to patiently waiting.
zatonic
Well-Known Member
Same boat as a few of us. Hope you get tracking soon! I just got my re-ship tracking this morning. Crossing fingers since it seems same service used. I’ll update!
HoodiesAndHondas
Well-Known Member
1035X is on its way to me. 
Cacahuates
Well-Known Member
Just got mine. Pretty sure I was second last or last on the pre-orders. Woooo
Edit: just got my shipping notification.
Edit: just got my shipping notification.
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HoodiesAndHondas
Well-Known Member
…
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mr.blue
Well-Known Member
Have you gotten shipping info yet? I am in the exact same scenario and was told last week it would ship by this week …
VapinBassist
Member
Mine shipped Tuesday and has apparently already cleared customs in NY! That’s nice and fast.
TheDandelion
Member
Looks like they've all gone out. Waiting patiently in Australia! 
Sorry for the delay, I’m still catching up. It should be on the way tomorrow or Monday with plenty of extras.
mr.blue
Well-Known Member
Thank you for the update!!! Appreciate the response, I know you are busy right now getting everything shipped out
Orangeimposter
Well-Known Member
My packsge of order P979X (UK) has been considered lost in transit. Last update to my tracking was May 30, 18 days ago.
Mad Heaters decided that they will dispatch a new order today. I hope this package arrives swiftly. The new order # is P1065X.
That's >867 (UK) orders fulfilled in 1 month! Totally awesome and gratefully to have my order on the way!
Mad Heaters decided that they will dispatch a new order today. I hope this package arrives swiftly. The new order # is P1065X.
That's >867 (UK) orders fulfilled in 1 month! Totally awesome and gratefully to have my order on the way!
My long watch has ended. P1029X delivered today 
Timeline, for others:
- June 10: shipping email received
- June 12: export flight to USA + cleared customs
- June 13: package received by UPS-MI
- June 16: package transferred from UPS-MI to USPS
- June 17: USPS regional facility > USPS local post office > my address (good job USPS)
As others have said, I recommend putting all tracking #s into a third-party app (I used the iOS app Parcel), since it's annoying to manually check 4-5 tabs.
For me, tracking worked as expected. I got normal updates from DPD, Asendia, UPS-MI, and USPS. Asendia was the most comprehensive and had updates up to delivery.
No tariff assessed.
Good luck all
Timeline, for others:
- June 10: shipping email received
- June 12: export flight to USA + cleared customs
- June 13: package received by UPS-MI
- June 16: package transferred from UPS-MI to USPS
- June 17: USPS regional facility > USPS local post office > my address (good job USPS)
As others have said, I recommend putting all tracking #s into a third-party app (I used the iOS app Parcel), since it's annoying to manually check 4-5 tabs.
For me, tracking worked as expected. I got normal updates from DPD, Asendia, UPS-MI, and USPS. Asendia was the most comprehensive and had updates up to delivery.
No tariff assessed.
Good luck all
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VapinBassist
Member
Shoot. That makes me less sanguine. I got a customs cleared and handed off to last mile notification, but nothing past that since Saturday. Fingers still crossed!!My long watch has ended. P1029X delivered today
Timeline, for others:
- June 10: shipping email received
- June 12: export flight to USA + cleared customs
- June 13: package received by UPS-MI
- June 16: package transferred from UPS-MI to USPS
- June 17: USPS regional facility > USPS local post office > my address (good job USPS)
As others have said, I recommend putting all tracking #s into a third-party app (I used the iOS app Parcel), since it's annoying to manually check 4-5 tabs.
For me, tracking worked as expected. I got normal updates from DPD, UPS-MI, and USPS. Asendia was the most comprehensive and had updates up to delivery.
Good luck all
Pulling for ya
VapinBassist
Member
Mine’s an original, not a re-ship, but mine’s been reportedly also in NY since Saturday according to the shipping updates. Just emailed MH about it last night to see what they think.
zatonic
Well-Known Member
Please keep us posted!
HoodiesAndHondas
Well-Known Member
Just wanted to update with a timeline like others have been doing, to give reference.
6/12 - Shipping email received
6/13 - Package arrived to preflight warehouse
6/14 - Package on flight and on its way to the US
6/15 - Package landed at JFK in NYC
6/17 - Package arrived at shipping partner facility
6/18 - Package arrives at main USPS hub in Syracuse, NY
6/19 - Package arrives to local post office and was delivered to my mailbox (about an hour away from Syracuse hub)
I heard mail doesn’t get delivered on Juneteenth, yet it was there today and tracking shows today’s date, so that was weird. Granted, I wasn’t home at all yesterday, so I was thinking maybe it came then but marked delivered today? I don’t know. But it’s in my hands now, so I’ll stop questioning things.
Seven days from shipped to delivered is wild. Way faster than my order from MH last year.
UPS wasn’t involved at all for my order, like it was for some others I’ve read.
6/12 - Shipping email received
6/13 - Package arrived to preflight warehouse
6/14 - Package on flight and on its way to the US
6/15 - Package landed at JFK in NYC
6/17 - Package arrived at shipping partner facility
6/18 - Package arrives at main USPS hub in Syracuse, NY
6/19 - Package arrives to local post office and was delivered to my mailbox (about an hour away from Syracuse hub)
I heard mail doesn’t get delivered on Juneteenth, yet it was there today and tracking shows today’s date, so that was weird. Granted, I wasn’t home at all yesterday, so I was thinking maybe it came then but marked delivered today? I don’t know. But it’s in my hands now, so I’ll stop questioning things.
Seven days from shipped to delivered is wild. Way faster than my order from MH last year.
UPS wasn’t involved at all for my order, like it was for some others I’ve read.