Recent content by vapeverythingnyc

You want to take long, slow draws. You should barely be able to hear the air rushing through the device. Once you start to get vapor, you can ramp up your draw speed. It takes time and practice, but you should be able to take your herb right up to the point of basically charring it. I...

Jealous. Still waiting on my replacement. Boy was I spoiled while it worked, an absolute miracle device

Count me in!

I had an issue with my preorder SS io, emailed CS, got a response within 48 hours and a replacement within 4 business days from initial contact. But I don’t think my experience is the norm. I have always had very good and efficient communication from Hopper Labs. So this is very confusing...

Quick update: got a response from CS, they will ship me a replacement. If that’s not incredible CS, I don’t know what is. Resolved within 24 hours. Tagging @maxvapor710 so he can give his team an ‘attaboi/girl.

Looking forward to the answer on the battery sled. I also was under the assumption that we had already paid for them, and only would have to pay shipping. As of last week there was a $20 or $30 charge plus shipping to receive the sled. YMMV Additionally, @maxvapor710 my kit crapped out today...

Hey @maxvapor710 will there be a general release on these? I’d like to add one to my kit for ease of r&r. Thanks.

My usual sequence: OG Ti: 3 -> 4 -> 5 iO SS: 2.5 -> 3.8 -> 5

Performance front end is a bit cooler but the io is significantly cooler than the OG. I’ve been using the io native without the silicone mouthpiece cover and it’s fine for about 3-4 back to back hits.

Nope

Got a response from support, it only took a week and a day... They will replace my body and front end (I chose to keep the backend due to serial < 100).

It’s been a week since I emailed cs about the missing ID code and thermal paste in the herb chamber. I have a non-usable device with zero recourse at the moment. Glad most of you are happy though, and know it will ultimately all work out. The ac adapter with a 10a psu from the same manufacturer...

man oh man I want one of these things!

Sounds good, I appreciate the response. I will shoot another email over to CS shortly. Thanks!

Not a big YouTubed. My psu must be defective. Darn! The above linked amazon psu is known to function with your kit? edit: my cable was shipped in the wrong color, as you may remember. Are we yet at a point where we could rectify that issue?