OK. Assuming you downloaded both, you need to run the installer and select the update file. If they both come zipped you need to extract them from their compressed state (unzip). The questions you needed to find out and I don't have the knowledge to answer are: is your Mac unzipper compatible...
You were able to unzip the file with 7zip and extract the contents? Once you do that when you run the firmware update program it will ask for the file. Browse for where you extracted it and you should be good from there.
I would suggest for anyone using these variables to lower the wattage to 45. At 70 that means that the heater could pulse at 70w to maintain a temperature of 200c. The literature I got with my device says to keep the wattage under 45.
Edit: also, since each heater will vary slightly, every...
I've asked FJ about gen 3 support as there is a branch of myevic that supports that mod (which is a great mod). FJ said he will work on integrating support for gen 3 in future firmware released.
Reading the email was devastating. RBT was ahead of it's time it appears, as the legalization movement continues, the businesses that plant themselves firmly set themselves up to be successful. I guess that is the gamble in these ambiguous times...
I'd have to say this is normal behavior for single cell evic dual configuration on my TUBOx.
I would suggest taking a bit more time between rips, and using the warm-up to cruise mode to get started. It's all about how much heat is generated to get through your bowl.