Managed to get in contact on ig.
Seems that they are just trying to fob me of.
They are just suggesting I clean my rig and keep trying it until someone from support emails me back.
So frustrated by this whole process... How can a company charge 300 dollars for a product including warrenty...
Hi guys.
Came across your thread and it's made me take the plunge and purchase myself a crimson carta.
I'm after a bit of help... I've tried getting on the focus site but it seems to be down.
I've had a little issue where my vape has been stopped by customs and they are requesting a ec-Id...