Search results

Managed to get in contact on ig. Seems that they are just trying to fob me of. They are just suggesting I clean my rig and keep trying it until someone from support emails me back. So frustrated by this whole process... How can a company charge 300 dollars for a product including warrenty...

No mate, still waiting for a reply. Shame really, they would of had a lifetime customer here

Yeah I've not had any luck with customer service either. Bought a crimson last month and it didnt even work for a month. Shame, I loved the hit of it.

Hi guys. Came across your thread and it's made me take the plunge and purchase myself a crimson carta. I'm after a bit of help... I've tried getting on the focus site but it seems to be down. I've had a little issue where my vape has been stopped by customs and they are requesting a ec-Id...