Recent content by Aryeah

` I can be patient, I have no problem with it, as a waited 2 years for a Toad Vaporizer 😀. It's just S&B sending lousy emails and communication. Don't keep telling me fluff. Just tell me we are working on shipping out replacement units and you'll get shipping conformation in 2 to 3 weeks from...

So, since I received my DHL conformation that my replacement unit is coming, I have nothing on DHL's site stating anything except received. No tracking information is showing and I have no idea if it has been transferred to UPS for delivery. I guess my luck has run out. I called DHL and they...

That's the same canned reply as last week. There has been conformation on another site that a customer who bricked theirs on last Wednesday has already received shipping info, so I don't know what they are doing at this point. It's just a hurry up and wait situation at this point.

I have received only 1 email from S&B stating I did it right. I emailed them again later in the week and have received nothing back either. I have also been ghosted at this point. So I'm still waiting, I have waited years to get specific vapes, I do have a Toad, So It looks like my ALP or Toad...

I just had to send another email to S&B on where my replacement is. The workweek has passed and I received no shipping conformation yet. This time I told them I do not want any canned auto reply and I hope they do not start sending out backordered Venty's before all of us in the test batch...

Yes, that would be the best way to send them out, but there are cases of people updating the firmware on Friday and others over the weekend on Saturday or Sunday, that have received their shipping information.

Yes, they do require a signature when shipping it in the US. as for the date's of purchase, there's no rhyme or reason as who will get the replacements first, it's like there pulling them out of a hat. I know patience since waiting for my Toad. I think I waited almost 2 years to the day to...

I ordered mine on 11/17 when they came out and I have not received any shipping information. I have only gotten the "you did it right" email back from customer service. I don't see any pattern to how they are re shipping the new units.

I haven't heard either about shipping the new ones yet. I do know that the 30$ discount worked for one customer on Monday, even though it said it would start 11/15.

I purchased my Venty on 10/17 and registered it on 10/23. For my unit, I have not had any error codes or any other issues with my device and I received the email from S&B on Nov 3rd. I did the diagnostic test on their website and received the message it was submitted for testing. As for the...

I'm using the regular glass stem. With no cooling balls yet. I have some bear quartz pearls, which I was going to try for cooling.

So, after admiring my toad for a while, I have finally started to try and learn the technique to use it efficiently, but I have a few questions. I have had other unregulated vaporizers in the past, so I do know there is a learning curve with them all. Right now I am getting pretty close to...

Hey, I'm in batch 6. They were scheduled to be shipped in March, but Dan might be a little behind, working away on great stuff.

Hello, just wondering what the time frame is on my toad being finished. No rush at all, your work is so wonderful and a work of art. I appreciate everything you do.. thanks!

I just tried out mine yesterday, but it looks like the crucible (cup) has a hairline crack after my first use. I do have replacement crucibles, but was wondering if this was normal since it looks like the crack is on the seam, since this is how the crucibles are made. It did get a bit of splash...