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I litterally couldn't even finish my resonse before receiving a call from Nate at Thermo Essense and her walked me through everything I needed to do to solve my issue. Stand up company and I am impressed with their attention to customer service.

I'm new to the forum and purchased my Thermovape because of the great feedback and reviews. I have only used an old vape bors box style vaporizer before receiving my TV on Monday. I wanted to thank everybody for being for ellaborate in your discriptions. I have a concern that I ned help with. I...