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Your lucky you know its broken and can send it back instead of being void due to it breaking... Anyways heres those pics again, sorry, was in a rush last time and havent gotten the chance to upload more till now. Once again, as you see, the joint snapping could have been avoided, but the...

I am finally home to post pics so here goes. I will try to break it down as simply as possible. This is what would happen BEFORE the break, even though it is clearly broken in the pic. The weight of the hydratube sitting on the unit would push down the tube as far as possible, and this is what...

As I stated before, I will as soon as I get off work.

You can try to use your credentials to try to call me a liar, but in fact I never changed my story, I simply claimed that it had a small amount of play at first then progressively got looser. So I guess we can say its all three doors buddy. Also, @ stonemonkeys post, the reason I didmt send it...

I didnt wanna make vapexhale mad at me by posting their design, but I guess that really doesnt matter since its a mutual hatred.. Ill try to post pix now, but will have up by tonight at the latest

Im sorry troi but I just dont believe you.. My glass tube would slide about two inches up before it was ever broken. Keep in mind this cloud is not even 30 days old. The reason I dont believe you is because it was obviously not fused when it moved that far and by my eyes and clouds (not saying...

Im not trying to oppose what VXL says about it being "fused", but mine sure as day isnt fused anymore, although it might have been at the time. It seems it still works fine and I will try to send it to a glassblower for joint repair, then figure out a way to secure the tube. Its not easy to...

I really do wonder why It cant be slid right in. Either mine wasnt fused right from the start, or somehow its just so weak that pushing in an ELB breaks it, but I do not see any marks from it ever being connected, despite the STRONG smell of superglue it emitted for the first few bowls. Either...

Well theres the problem.. It didnt slide all the way out when I first got it, but would have about a half inch of play. I figured that was OK granted troi's post about it.. but as time went on it got worse and eventualy could slide further and further up.

They must have changed it since yours, but mine does not have the flared part at the bottom. It is a straight, square end.

Already did that. They called me saying that it would cost 375 to fix, so buying a new one for 400 would be the other option. I dont have the money to dish out another 400$ so looks like I'm stuck with a broken cloud :(

So if my "bamboo" slid when I got it, it was already broken? I understand my warranty is probably void but that really sucks, as It broke because it slid out when I pulled the hydratube and snapped. It still works, because it was the tip that broke, but now the hydratube sticks to the joint and...

Does anyone know if it is possible to just buy the glass tube that goes in the cloud?? The joint of mine broke due to it falling over, and when I contacted vapexhale they told me it was not possible to fix for cheaper than a new cloud would be. I do not see how this can be true because the day i...

You are good to go sir. Perfect fit

Just by curiosity, do you water bath it or put it in the oven before scraping and putting on parchment? Ive been using the oven at 150 and I guess it turns out thats a bit high because it budders in there.

Nice oil! Mango has always given me the best yields but for some reason it always auto budders for me after about 15 mins. Does anyone else get this? Maybe Mango requires lower heat? Its some of my favorite herb but budder is such a turn off for me.

Ok thanks, I just dont see why I have to wait longer when people already have theirs that ordered months after me.

So does that mean that my preorder is just forgotten about? That wouldnt be very good I still want a cloud.

Wow I ordered way before that and still havent gotten my email. When do the emails get sent for the people who preordered wanting a Sov tube? (yes, im aware they are gone)

I love those ti tubes, I almost got one off BM but someone snagged my matching color. How well do they work? I feel like the oil would get sucked in if you drew too hard or if it was too big a dab.