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I contacted you guys by email this morning before I made this post and I've already been given instructions on how to go about getting a new box shipped out to me. Thanks again and you guys rock!

It actually happens with the batteries that came with the box and the aftermarket batteries that I bought. At first I thought it was a battery problem so I went out and bought four new eneloops but the problem remains. It's almost as if the hole is slightly oval now. It doesn't look that way to...

I was just wondering if anyone has had the same "problem" that I've been having. For about three weeks now there seems to be a hot spot and a dead spot when I put a battery in. Before this I would put a battery in and it would always be a snug fit, but now I have to rotate the battery while it's...